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This printer has been nothing but trouble. Service is slow to nothing. I have never tried to complete a print job without multiple failures. It's absolutely ridiculous.
Had this unit for a long time. Has done very well. I do not do a lot of copies but solid machine
I've had my C605 about 1.5 years now. The C605 is very durable and fast. I run approximately 5000 pages monthly. I had one service call on the machine to date and the tech from Superior Office Products had me up and running in minutes. The tech came out within the hour. Very quick response and professionalism.
I've worked with a number of Xerox printers over the years but none have been as dreadful as the C605. Color is unimpressive. The drivers provide little control over color settings and documentation does not yield improvements for this. The printer shifts the image based on stock type. Communication problems abound in a network environment. Working with different stock types is time-consuming and problematic because the printer will require special handling at so many levels, hardware and software. Label templates which worked perfectly on other printers require adjusting on a user-by-user basis, usually with no logical explanation. Also, attempts to print doc files result in an error message. Documents have to be changed to docx files in order to print. If the drawer is opened to add or change paper stock, the printer will hold up printing until a button is manually pressed on the command screen. We strongly disliked the previous printer which our office utilized for color printing, but after trying this one, we want the old one back.
Absolutely the worst printer/copier I have ever used. The user interface, speed, print quality, speed, and overall connection and troubleshooting are terrible. Tech. support is focused on learning money instead of solving issues. The website does not have any helpful recommendations. It is basically a glorified home copier that is meant for business use and cannot be sustained or maintained.
Grate print quality, very fast, super-easy software, and so many functions on the dashboard of the printer!
Using Xerox® Genuine toner and ink in your Xerox printer will ensure that prints are delivered with consistent quality. Testing conducted by independent printer evaluation laboratories proved Xerox Genuine Supplies are more reliable and deliver up to 27% higher page yields than aftermarket alternatives.
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