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Account Support
Billing and Administrative
Mon – Fri 8am-8pm ET

Large Companies:
1-888-771-5225 (US only)

Small Companies:
1-888-339-7887 (US only)

Government & Education:
1-888-435-6333 (US only)

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Billing Email:
usacustomercare@xerox.com
Purchase Order Management & Account Inquiries
Available 24/7 Mon. – Sun.
Media & Investor Relations
Investor Services
Mon. – Fri. 8:30am-5pm ET
1-800-828-6396 (US only)
Visit investor information
Xerox Historical Archives
Xerox Historical Archives
800 Phillips Road, Bldg. 200-04A
Webster, NY 14580
1-585-265-5462
Products & Software
Brochures and Print Samples
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Certified Pre-Owned Equipment
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Digital Printing & Marketing Services
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DocuShare Enterprise Content Management
1-800-735-7749
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DocuShare Supports
Government Resellers
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Online Resellers
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App Gallery Products
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Previously Owned Equipment
View refurbished equipment
Production Products Sales Advisor
Mon. – Fri. 8am-7pm ET 1-800-275-9376 ext. 774
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Sales Locations
Mon. – Fri. 8am-7pm ET
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Service Maintenance Agreements
Mon. – Thurs. 8am-6pm ET; Fri. 8am-5pm ET
1-866-382-4865 (U.S. only)
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Shop Online
Mon. – Fri. 8am-8:30pm ET
1-866-460-2248
Chat support is available Mon. – Fri. 8am-8:30pm ET
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Short-Term Rental and Event Services
1-800-275-9376 (US only)
Xerox short term rental and events
Software Online Store
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Software Sales Advisor
Mon. – Fri. 8am-7pm ET
1-800-275-9376 ext. 738
Research & Innovation
Palo Alto Research Center Inc. (PARC)
3333 Coyote Hill Road
Palo Alto, California 94304
United States
Email us
Visit website
Xerox Research Centre Of Canada (XRCC)
1-905-823-7091
2660 Speakman Dr.
Mississauga Ontario
L5K 2L1 Canada
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Supplies
Shop Online
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Supplies Sales Locations
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Supplies Sales Representative
Mon. – Fri. 8am-7pm ET
1-800-822-2200
Recycling
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Technical Support
Office Multifunction and Production
1-800-821-2797 (US)
1-800-275-9376 (Canada)
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Small to Medium Printers
(including desktop)

8:00am-8:00pm ET,
Monday – Friday
1-800-835-6100 (US & Canada)
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Drivers, Manuals and Documentation
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App Gallery Products
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Service Maintenance Agreements
8:00am-5:00pm ET,
Monday – Thursday
8:00am-4:00pm ET, Friday
1-866-382-4865 (US)
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Warranty and Extended Service Options
1-866-242-7451
Email Service Sales
Education & Training for Customers
8:00am-5:00pm ET,
Monday – Friday
1-800-275-9376 Option 1
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Parts for Office Multifunction and Production
8:00am-6:30pm ET,
Monday – Friday
1-800-828-5881
Parts for Small to Medium Printers
(including desktop)

8:00am-8:00pm ET,
Monday – Friday
1-800-835-6100, Opt 9, Opt 3
(US & Canada)
Service & Parts for DocuMate Scanners Only
9:00am-7:00pm ET,
Monday – Friday
1-800-648-0410 (US only)
Visit Scanner Support
Software Licensing
1-800-821-2797 (US)
1-800-275-9376 (Canada)
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Authorized Service Providers
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Xerox Corporate
Business Ethics and Compliance Office Business Ethics & Compliance Office 201 Merritt 7 Norwalk, CT 06851-1056 United States Ethics Helpline: 1-866-979-0001 Email us
Employment Verification For banks, landlords or lending institutions as authorized by the Xerox employee. Tel: 1-800-367-2884 (Xerox ID: 10769)
Environment, Health, Safety and Sustainability 1-800-275-9376 Email us Visit EHS&S
Human Resources For HR-related inquiries, please email AskHR@xerox.com
Investor Services Mon. – Fri. 8:30am-5pm ET 1-800-828-6396 (US only) View investor information
Philanthropy at Xerox Visit Philanthropy at Xerox
Xerox Headquarters Mon. – Fri., 8:30am – 5pm ET 201 Merritt 7 Norwalk, CT 06851-1056
Xerox Historical Archives Xerox Historical Archives 800 Phillips Road, Bldg. 204-04A Webster, NY 14580 1-585-265-5462
Xerox Supplier Diversity View supplier diversity
Xerox Webmaster Contact webmaster
Xerox Services
Digital Printing & Marketing Services
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Intelligent Workplace Services
Mon. – Fri. 8am-7pm ET
1-800-275-9376 ext. 947
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