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Xerox prInteract
Downloads
prInteract Remote Service Offerings brochure (PDF, 358 KB)
Program Overview (PDF, 440 KB)
View our Remote Services movies: prInteract Remote Services and iGen3™ Command Centre
Customer Resources
Submit Meter Reads
Xerox prInteract™ Remote Service Offerings combine regular system checks with Xerox expertise to give you comprehensive coverage that ensures your production is kept at its most efficient, day in and day out. Through online connections that use your existing infrastructure, Xerox can maintain and troubleshoot your machine in an integrated service offering that includes:
  • Quick and accurate diagnoses of problems
  • Fast, online resolution of issues
  • Ongoing data analysis to identify potential problems
  • Real-time recommendations to optimize overall machine performance
  • Automated meter reads
Download the prInteract Remote Service Offerings brochure (PDF, 358 KB).

 Availability
Xerox prInteract Remote Service Offerings are currently available for the following high-volume production printers:
  1. Xerox iGen3™ Digital Press
  2. DocuColor™ 7000/8000 Presses with optional Customer Services platform
  3. DocuTech™ Highlight Color Systems
  4. Xerox Nuvera™ Copier/Printers and Digital Production Systems
  5. DocuTech and DocuPrint™ Production Printers running FreeFlow™ DocuSP 4.1 or higher
To enable prInteract on your system, contact Customer Technical Support at 1-800-821-2797.
Contact Xerox
To enable prInteract on your system, contact Customer Technical Support:

1-800-821-2797
Printer Information
Xerox iGen3™ 110/90 Digital Press

DocuColor™ 7000/8000 Presses

Xerox Nuvera™ and DocuTech™ Printers

DocuPrint™ Printers