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xerox post warranty service agreement

Xerox Post Warranty Service Agreement for Peace of Mind

You can continue to benefit from our excellent customer service when your warranty expires by buying a Post Warranty Service Agreement. It's the best way to ensure you can enjoy continuous brilliant printing output without unexpected bills.

Support Where, When and How You Need It

  • Choice of support: For rapid problem-solving you can access online support 24/7 or speak to our experienced multilingual support team on the phone.

  • Speed of resolution: Over 45% of our customers’ issues are resolved online or by phone. So in almost half of cases, your product will be back up and running in no time.

  • Unlimited access to the Xerox Welcome and Support Centre: online and over the phone.

  • Prompt on-site care: If your product needs hands-on technical support, one of our Xerox trained engineers will be on-site by the next business day, or even sooner in most regions. All spare parts, labour and travelling expenses are included.

Designed To Be Simple and Cost-Effective

  • Predictable: One simple up-front payment that is easy to budget for

  • Cost-effective: Can save you 80% compared with a single ad hoc Time & Materials repair

  • Buy directly from Xerox or via your reseller when your warranty is about to expire

  • Available for most Xerox desktop printers and MFPs

The Post Warranty Service Advantage

Without An Extended Cover Service Agreement

  • Concerns about downtimes

  • Unpredictable failures, unknown costs

  • Depending on what parts needs changing, expensive service bills

  • No telephone support available

  • A service call under time and material will be scheduled at best-effort response time

With An Extended Warranty Service Agreement

  • Peace of mind knowing uptime will be maximized

  • One single up front payment, easy to budget

  • All spare parts and engineer costs are included within the contract

  • Unlimited access to remote support

  • Next business day response

Get Your Post Warranty Service Agreement Today

  • Available for most desktop printers and MFPs

  • Buy directly from Xerox or from your reseller.

Terms and Conditions

Offering

Products

Terms and Conditions

Exchange

Phaser 3260

Xerox B205, B210, B215, B225, B230, B235, B305, B310, B315, Xerox C230, C235, C310

SERTC-08

Onsite

AltaLink B8045, B8055, B8065, B8075, B8090, B8145, B8155, B8170, C8035, C8045, C8055, C8070, C8130, C8135, C8145, C8155, C8170

Phaser 3610, 4622, 6600, 7500, 7800

PrimeLink B9100, B9110, B9125, B9136, C9065, C9070

VersaLink B400, B405, B415, B600, B605, B610, B615, B7025, B7030, B7035, B7125, B7130, B7135, C400, C405, C415, C500, C505, C600, C605, C620, C625, C7000, C7120, C7125, C7130, C8000, C9000

WorkCentre 3315, 3325, 3615, 3655, 4260, 5325, 5330, 5335, 5875, 5890, 5945, 5955, 6605, 6655, 7220, 7222, 7225, 7556, 7830, 7835, 7845, 7855, 7970, EC7836, EC7856

Xerox B410, C315, C410

SERTC-16

 

Warranty Statements

Since Xerox is committed to excellence in after-sales support and services, our current policy is to support a product for a minimum of five years after it goes out of production. Supplies will be available for that product as long as there is sufficient demand for those supplies (at least as long as the product is supported).

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