Xerox Post Warranty Service Agreement for Peace of Mind
You can continue to benefit from our excellent customer service when your warranty expires by buying a Post Warranty Service Agreement. It's the best way to ensure you can enjoy continuous brilliant printing output without unexpected bills.
Support Where, When and How You Need It
Choice of support: For rapid problem-solving you can access online support 24/7 or speak to our experienced multilingual support team on the phone.
Speed of resolution: Over 45% of our customers’ issues are resolved online or by phone. So in almost half of cases, your product will be back up and running in no time.
Unlimited access to the Xerox Welcome and Support Centre: online and over the phone.
Prompt on-site care: If your product needs hands-on technical support, one of our Xerox trained engineers will be on-site by the next business day, or even sooner in most regions. All spare parts, labour and travelling expenses are included.
Designed To Be Simple and Cost-Effective
Predictable: One simple up-front payment that is easy to budget for
Cost-effective: Can save you 80% compared with a single ad hoc Time & Materials repair
Buy directly from Xerox or via your reseller when your warranty is about to expire
Available for most Xerox desktop printers and MFPs
The Post Warranty Service Advantage
Without An Extended Cover Service Agreement
Concerns about downtimes
Unpredictable failures, unknown costs
Depending on what parts needs changing, expensive service bills
No telephone support available
A service call under time and material will be scheduled at best-effort response time
With An Extended Warranty Service Agreement
Peace of mind knowing uptime will be maximized
One single up front payment, easy to budget
All spare parts and engineer costs are included within the contract
Unlimited access to remote support
Next business day response
Terms and Conditions
Terms and Conditions
AltaLink B8045, B8055, B8065, B8075, B8090, B8145, B8155, B8170, C8035, C8045, C8055, C8070, C8130, C8135, C8145, C8155, C8170
Phaser 3610, 4622, 6600, 7500, 7800
VersaLink B400, B405, B600, B605, B610, B615, B7025, B7030, B7035, B7125, B7130, B7135, C400, C405, C500, C505, C600, C605, C7000, C7120, C7125, C7130, C8000, C9000
Since Xerox is committed to excellence in after-sales support and services, our current policy is to support a product for a minimum of five years after it goes out of production. Supplies will be available for that product as long as there is sufficient demand for those supplies (at least as long as the product is supported).