Better Processes, Better Outcomes: Shifting the Focus from Paperwork to Patients
The pandemic exposed serious gaps in our healthcare systems, accelerating a long-overdue digital transformation within the industry. As many organizations are learning, this rapid change brings its own unique set of challenges. Hear from our very own Mike Oren, Vice President of Enterprise Consulting Services at Xerox, as he taps into the company’s 40-plus years of partnership with healthcare organizations to explore these challenges while providing a unique perspective on how digitization and process automation can drive better patient outcomes.
In this session, you will:
learn how to improve your patient journey, from outreach to administration
gain insights into leveraging two-way, personalized patient communications that integrate with your EHRs to provide easier access to information and better connect providers and patients
hear how providers are using adjusted patient days to accurately predict print and digital communication needs, streamline processes and lower labor expenses
Michael Oren, Vice President Enterprise Consulting Services at Xerox
With Mike’s 15 years of leadership experience, his mission is to enable growth for large enterprise organizations by improving the customer/citizen/patient/insurer/retailer experience enabling them to capture market share. He understands what’s at the heart of work — and all the forms it can take in the increasing complex world of digital transformation surrounding dichotomies of personal and social. Physical and digital.
Steve Wretling, Chief Technology and Innovation Officer at HIMSS
As the CTIO, Wretling is responsible for the acceleration of health innovation and leads Health 2.0 and Personal Connected Health Alliance, HIMSS Innovation companies. Wretling serves as the champion for amplifying and coordinating the Enterprise thought leadership content and efforts across all platforms. In addition, Wretling also leads the digital and information technology efforts globally for the Enterprise.
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