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Xerox® C230 Color Printer

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☆☆☆☆☆
★★★★★

(32)

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A workhorse!

This has been my go-to printer for about 3 years. I've had exactly one paper jam in that entire time. I've used it for color dense printing and for just black in and it does an excellent job. The cartridges are easy to change, and I like the Xerox "return and recycle" program. My only complaint is that it doesn't feed exactly right for labels, so I have to adjust the top margin, but that's a small mater in the overall scheme of things.
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AVOID THIS MACHINE

I'm not sure where to start. I worked perfectly for almost two years and then it started having major connectivity issues once Xerox creating that Print Experience App. Between the IP address displaying but not being able to ping the printer's admin page, to having to turn everything I want to print into a PDF, to the printer disconnecting from my IP addy and having to uninstall and reinstall the printer, from this new Xerox Easy Assist app not working, to all of the solutions I look up being for clearly another computer model to having to troubleshoot for hours with no solution, this is EASILY the worst tech purchase I've made, full stop. The user assistance around this is also trash, one of the worse UI's out there. Those of you in the first year or two, enjoy it. You'll find out, hopefully not the hard way, that once it starts the decline, there are NO real solutions and that you'll be buying another printer sooner rather than later.
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excellent, fast warmup

i observe time to print rapid. only negative was setup for windows7 failed from included cd. i had to go to website twice because not well documented either in box or on website. i have no clue why it is not compatible with legacy windows which have used xerox color laserjets for nearly 20 yrs. other than these inconveniences, after solved, as always, the printer is superb, nice 2 sided printing, too.
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Great for Home or Small Office

I bought it a couple of years ago and love it!!!!!
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choke hold you into purchasing more ink

Occasionally you will run out of ink without having a back up so maybe you switch out with another printer until you can purchase more. This printer is programmed to not allow switching of ink cartridges in order to ensure they are making more money and there is no way to override it without subscribing to an additional warranty plan. Spent 1 hour on the phone with a customer service representative to find this out. I would rather it print a faded print out than completely stop printing. Had Canon printers for years and they were amazing. Highly recommend the canon printer/scanners over these.
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Worst Printer I ever owned

I was advised by the vendor that Xerox sold the toner cartridges for this printer at a very reasonable price to avoid people using look alike cartridges. Well a full set of toner cartridges costs DOUBLE the price of the printer, and they have put chips on the cartridges to stop anyone else supplying cartridges. Now the REAL KILLER I go to print a full colour photo and get error memory full message. Go online and nope this printer can't actually print photos!!! It's too late to return this piece of garbage and buy something descent, I am more angry than I have been in years
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Response from Xerox.com

  • Anonymous
  • Xerox Customer Support
I apologize that you are experiencing problems with your C230 device. We would be happy to help you resolve this. Can we recommend you check out this article from our Support page: Memory Full message: https://www.support.xerox.com/en-us/article/KB0328345 Also, here are the specifications on your device: https://www.xerox.com/en-us/office/printers/xerox-c230-printer/specifications If you are still experiencing problems after trying this, our technical support might be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process. We look forward to hearing from you and helping you with this issue.
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Never Jams

I have had this printer for a year now. It is a work horse. The colors are great and I like the easy way to change features on the fly.
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Be Aware

I ordered one and after printing maybe 30 sheets the black ink was gone. I ordered a new on and it lasted for maybe 20 sheets before it started saying it was low. I ordered another one and it never stopped saying ink was low and would not print. I reached out to Zerox and they sent a new printer and i sending back the other one. I hooked up the new printer , it printed the test page and the spec page and said black ink was low!! BRAND NEW and 3 sheets printed. Do Not Buy this printer!
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Response from Xerox.com

  • Anonymous
  • Xerox Customer Support
I apologize that you are experiencing problems with your Xerox C230 printer. It sounds like you will need to contact Support on this issue, as it sounds unusual for the toner to run out that quickly. However, we do have an article from our Support page that you can try in the meantime: Toner Running Out too Quickly: https://www.support.xerox.com/en-us/article/KB0328040 As I said above, our technical support may be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process. We look forward to hearing from you and helping you with this issue.
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Printer is great but takes forever for 1st page

Once the printer is awake and has printed 1 page it's a work horse. Just sometimes up to 5 minutes for it to warm up and print the first page. So if you're in a rush, don't count on this being your saving grace.
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Response from Xerox.com

  • Anonymous
  • Xerox Customer Support
Thank you for taking the time to share your feedback with us.
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The perfect printer

I love this printer. It is very user friendly. It prints quickly and quietly. It meets all of my printing needs.
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