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Xerox® C235 Color Multifunction Printer

What people are saying

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☆☆☆☆☆
★★★★★

(31)

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Far too many problems

I was about to buy another printer, but a fast talking salesman convinced me to buy this, a bit cheaper and with £30 cashback. I wish I hadn't. It's not worth the saving IMO, the cashback claim is a ridiculous procedure, and I can't get it to work anyway. Setup has not completed automatically as I think it should have using the CD provided and access to web for updates. Therefore it does not yet do what an MFP should do, and technical support so far has not been helpful. It can produce good quality prints, but is often very slow to start and sometimes crashes.
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Reliable!

Love this Xerox! Prints crisp and clear, and doesn't hog toner. Prints photos well too!
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Very Greedy company. Avoid at all cost

The toner that comes with the printer can't be used on other same model printer. Will not recommend Xerox at all.
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Response from Xerox.com

  • Anonymous
  • Xerox Customer Support
Thank you for your product review. There are a few things that could be happening. You could have a genuine cartridge but not the right one for your contract type. There are different chips. The chip identifies the contract type: " SOLD/ Regular " - You own this machine. No Contract. " Metered " - Cost per Copy, Renting Machine, Contract with Xerox. If you need further assistance on this, please call Supplies at 1-800-822-2200.
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Terrible Printer

This printer is terrible. Its slow, color quality is poor, toner does not last long and is expensive. The printer also goes rogue and will print 50+ pages of symbols if I don't catch it quickly and there will be several "jobs" in the queue that will need to be canceled. With each job I cancel, 2 or 3 more get created. I do not have anything nice to say.
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Response from Xerox.com

  • Anonymous
  • Xerox Customer Support
I apologize that you are experiencing problems with your Xerox C235 device. We would be happy to help you resolve this. Can we recommend you check out these articles from our Support page: Printing Gibberish: https://www.support.xerox.com/en-us/article/en/2153652.html Consumable Yields: https://www.support.xerox.com/en-us/article/en/2134513.html If you are still experiencing problems after trying this, our technical support might be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process. We look forward to hearing from you and helping you with this issue.
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BIG step backwards

Just received it last week. No quick start guide, No manual, says it is compatible with windows 7, not true in fact tech support will address windows 7, after downloading user manual and reading all 317 pages it does not address the fact you have to manually reprogram the printer to do manual feed, xerox support tells you to review u tube to find out how to use. Nowhere near the quality of my last Xerox printer.
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Response from Xerox.com

  • Anonymous
  • Xerox Customer Support
Thank you for taking the time to give a review of the Xerox C235. We appreciate your feedback. Your opinion is very valuable in helping us improve our products and design. We will be sure to share with marketing about only having a video for setup and not the quick start guide. You can find the window 7 driver available on our drivers and download page: https://www.support.xerox.com/en-us/product/xerox-c235-multifunction-printer/downloads?platform=win10x64&language=en
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Negative to Scanning & Printing

My first C235 was replaced because it was very loud when I printed. The issues I have now CANNOT be fixed. When I scan (let's say) 10 pages at one time, this printer makes 10 different files. I contacted Customer Support and that's the way it is. I am use to getting one file when I scan 10 pages simultaneously. The other issue is printing a small page onto 8.5x11 letter paper. I want to print a Bingo-type game card. Even tho' the layout size is 8.5x5.5, the printer enlarges it to 8.5x11 when it is printed. This is after I change the page settings on the printer. Additionally, it does not automatically revert back to letter size printing. I have to enter the size on the printer through the settings menu again.
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Response from Xerox.com

  • Anonymous
  • Xerox Customer Support
I apologize that you are experiencing problems with your Xerox C235 device. We would be happy to help you resolve this. Can we recommend you check out the link below on how to scan multiple pages into one PDF. Build Job: https://www.support.xerox.com/en-us/article/en/2158659.html If you are still experiencing problems after trying this, our technical support might be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process. We look forward to hearing from you and helping you with this issue.
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Xerox C235 MFP

Originally purchased in late summer of 2021. The C235 has now been replaced twice by Xerox at no charge. The print quality is fine. Scan to E Mail is fine. The problem is Scan to my MacBook Pro with the M1Max Chip and Mac OS Catalina will not work. Hours upon hours spent with Xerox Support has not solved the problem.
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Response from Xerox.com

  • Anonymous
  • Xerox Customer Support
I apologize that you are experiencing problems with your Xerox C235 device. I found a video that shows how to AirScan. You may have already tried this, but if not it would be worth checking out this video: AirScan: https://youtu.be/3cHRZRqt0W8 If you are still experiencing problems after trying this, our technical support might be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process. We look forward to hearing from you and helping you with this issue.
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Good quality printer

Printing quility is very good. Speed is also at good level as well as mechanical. Also something to do better, printers software seems to get stuck some times and needs reset the printer.
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A ‘breath of fresh air’

Having used ink jet printers for many years, I finally decided to upgrade to a laser printer. After quite a lot of research, I chose to purchase the Xerox C235. I am delighted with my purchase. It is a joy to use and I would recommend this to anyone who is looking to replace their troublesome inkjet.
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Good product

- Easy to use, print quality is good - For scan, little bit difficult to setup
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