Ugrás a fő tartalomraAz Akadálymentességi szabályzat megtekintéséhez kattintson ide, illetve az akadálymentességgel kapcsolatos kérdéseivel forduljon hozzánk bizalommal.
Co-workers looking at charts in a meeting room
Elérhetőségeink

Global Claims Management Co. Goes Paperless

Challenge

Addressing a “paperless office” initiative, this global claims management company was looking to not only stop creating paper in their work environment, but also minimise the ingestion of external paper in the form of mail. Employees’ access to physical files could take several business days, hindered by lengthy document retrieval and shipping processes, which negatively impacted customer satisfaction, and added unnecessary document management operational costs. The company needed a solution to convert critical business documents into a digital format that could be stored and conveniently accessed at any time.

Solution

The claims management company has their mail directed to a PO Box that is transported daily to the Xerox® Digitisation Center where the mail is opened, scanned, indexed by the recipient’s name, and uploaded into the client’s content management system. The company’s employees now handle no paper mail — instead, they receive an email indicating that a digital copy of the mail item has been received and a link is provided to directly access their personal “mailbox” to view the images.

Results

Approximately 1,000 hard copy documents are processed at the Xerox Digitisation Center per month, which are a mixture of mail items and office documents. Xerox now receives all mail intended for the client’s Canadian office (with the exception of courier packages), which eliminated the need to staff a full-time mailroom operation. Since mail documents arrive in a digital format, the files are immediately integrated into electronic workflows without the need to scan or dispose of paper originals onsite.

Male professional using devices

DocuShare®

Hozzáférés, megosztás és együttműködés a telephelyen vagy a felhőben.

Enterprise Content Management Insights

Explore PDFs, videos, infographics and more on this topic.

Kapcsolódó cikkek

  • Gold stars on a black background

    A Buyers Lab „Év dokumentum-képalkotási szoftvercsaládja” díját a Xerox nyerte

    A Xerox® DocuShare® és ConnectKey® alkalmazásokkal sikerült a csúcsra törnünk a 2020. téli díjátadó szezonban.

  • Aerial view of the city of Dhaka, Bangladesh at twilight

    Egy ország óriási vállalása

    Hogyan segített a Xerox a bangladesi kormánynak begyűjteni, eltárolni és elemezni a népesség-nyilvántartási adatokat, hogy az ország hatékonyabban tudja nyújtani a szociális szolgáltatásokat a rászorulóknak?

  • Young girl writing in a workbook with a pencil

    Empowering Teachers

    See how Lincoln Public Schools used Xerox® DocuShare® to give teachers more time to focus on helping students.

  • Office space with people walking around and sitting at their desks.

    The Verdict on Xerox® DocuShare®

    Discover how a prominent law firm maximises efficiency with Xerox DocuShare, an advanced electronic file storage and management solution. Streamlining the organisation of research files and case documents for quick retrieval.

  • Icons overlaying hands on keyboard

    Discover how Xerox DocuShare transforms financial services streamline operations and enhance efficiency.

    See how financial services firm, Freedman & Co., used Xerox® DocuShare® to digitise and easily manage volumes of sensitive client files, ultimately helping spur a decade of growth.

  • Hand putting envelopes in mailbox

    DocuShare Flex not just quick solution during COVID, but an ideal service for Blaenau Gwent

    Xerox helped us implement a new system quickly and efficiently, without any significant set up time and with the immediate and continued support of the relevant people.

Megosztás