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Smarter Citizen Service

Simplify your processes and stay focused on citizen needs — not paperwork.

Xerox® document management technology and services help government organisations to digitise and transform documents into secure, digital databases. A more efficient workplace, and working smarter, ensures that citizen-facing communications and transactions happen faster and more securely, and a more positive citizen experience is delivered.

We Can Help You Serve

Xerox® Services for Digital Citizen

Orchestrate Citizen Service

With Xerox® Services for Public Sector, you can provide secure, compliant services that meet the needs of every citizen. By integrating legacy paper systems with digital processes, you can work more efficiently and improve citizen engagement at each touchpoint — all while reducing operational costs.

Xerox® Managed Print Services

Take control of processes & cost

Managed Print Services (MPS) helps you gain visibility and control of document processes and costs. Save money, automate processes, boost productivity, and improve document security and environmental sustainability. We help you modernise processes to better serve citizens.

Xerox® Managed Print Services

Production Publishing

Simplify production & distribution

Xerox® Document Publishing Services covers all your needs for production print and distribution, including order entry, document preparation, on-demand printing and copying, finishing, mainframe production printing, pre-sorting for high-volume mail, distribution optimization and external print procurement. With flexible pricing contracts and delivery models, you only pay for what you need. We run the technology, so you don’t have to.

Production Publishing

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Content Management Made Easy

Enterprise Content Management offers government agencies the ability to serve citizens digitally, improving response time and delivery of services. Xerox® DocuShare® solutions save time and cost, and help you manage government processes while doing more for citizens with less.

Xerox® DocuShare® Flex for Departments Xerox® DocuShare® 7 for Large Organisations


Podcast: How to Digitize & Automate for Efficient Citizen Services

Learn more about challenges in the “New Normal” and digitization opportunities in government through our recent Canadian Government Executive podcast featuring Eric Wolf, Director of Public Sector Services at Xerox.

canadian government executive logo

Xerox® Team Availability App

As the workforce returns to the workplace, managers need to anticipate as much as they can which resources are – or will be – available. Xerox Team Availability is a secure web portal that makes it easy for staff to log their status to attend work. It's ready to roll out with no complex IT changes and no setup fee.

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Customer Success Stories

Xerox ConnectKey MFP user interface screen

Workplace Assistant Apps

Communication is key. Whether it's translating documents or encrypting emails and attachments for sentitive communication, ConnectKey® apps can help.