Xerox Card Solutions and DocuMagnet
 

Frequently Asked Questions

Q. What is DocuCard?
Q. What configurations are available?
Q. What is the size of the card?
Q. Is DocuCard patented?
Q. What are the applications for DocuCard ?
Q. Which Xerox equipment can be used?
Q. Why doesn't the toner offset from the card on approved machines?
Q. Can DocuCards be imaged on the back?
Q. Do the WindoWell DocuCards cost more than the regular DocuCards?
Q. Why is the area on the carrier sheet around the card indented ( de-bossed) ?
Q. Can the card placement vary within the de-bossed area?
Q. Can the card or the document be pre-printed?
Q. Are there special charges for pre-printing?
Q. Are there any special machine modifications required?
Q. What is the DocuCard minimum order for Pre-print & / or customised formats?
Q. Can I order samples?
Q. How are customers producing similar cards today?


Q. What is DocuCard?
A. DocuCard documents are a unique combination of materials providing the ultimate solution for imaging on laser printers. The patented DocuCard construction affixes a proprietary toner receptive card 178 microns thick to a laser compatible document. DocuCards feed smoothly from your Xerox printer's feed trays. The cards are heatproof, waterproof and tear resistant.

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Q. What configurations are available?
A. Several different standard formats are available. 1UP, 2UP & 6UP (on American A4). Visit the DocuCard landing page to learn more about DocuCard's standard formats.

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Q. What is the size of the card?
A. The card size is 86 x 54 mm.

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Q. Is DocuCard patented?
A. Yes, DocuCard is protected under United States and International patents and the name is registered throughout the U.S. & Europe.

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Q. What are the applications for DocuCard ?
A. One-to-One, below the line, targeted marketing is now recognised as one of the most effective means of promoting products and services using variable data; releasing the intrinsic marketing value of the knowledge organisations hold. Guaranteeing success however still relies on choosing unique and effective media to convey the messages. Some popular vertical markets are: insurance, health care, finance, clubs and associations, education, direct mail, commercial, travel, manufacturing, and government DocuCard applications are limited only by your creativity!

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Q. Which Xerox equipment can be used?
A. High Volume Printers DP75 /6 DP100/115/135/155/180/96 DP180 4135 4635 4635MX High Volume Publishers DocuTech 75 /65 DocuTech 135 DocuTech 6100 DocuTech 6115 DocuTech 6135 DocuTech 6155 DocuTech 6180 Special Note: DocuCard is NOT APPROVED for use on the 4050,4090, 4850, 4890 or 92C

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Q. Why doesn't the toner offset from the card on approved machines?
A. The toners for the approved printers contain, different resins and materials that are not attracted to the plasticizer in vinyl.

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Q. Can DocuCards be imaged on the back?
A. Yes, the DocuCard carrier sheet can be duplexed. In addition, a WindoWell construction of DocuCard is available for 1 & 2UP formats that has a rectangular hole (window) cut in the carrier sheet exposing the back of the card. Variable information can be imaged on the exposed part of the card. WindoWell DocuCards may require a machine pitch change from pitch 7 to pitch 5 to reduce the imaging speed when duplexing so damage to the window does not occur.

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Q. Do the WindoWell DocuCards cost more than the regular DocuCards?
A. Yes. Since there is an additional step involved in adding the window.

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Q. Why is the area on the carrier sheet around the card indented (de-bossed) ?
A. This is done to ensure the card runs smoothly through the machine and does not catch as it passes through.

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Q. Can the card placement vary within the de-bossed area?
A. Yes, card placement can vary 1.5mm in either direction. However, it is not advisable to print near the edge of the card because toner transfer may not be achieved where the two materials meet. We suggest the customer does not attempt to print within 6mm of the edge of the card, either on the card itself or the carrier sheet.

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Q. Can the card or the document be pre-printed?
A. Yes. Both the card and the document can be pre-printed according to the customer's specifications. The customer can have static information pre-printed on the back of the card prior to the assembly process. When the card is peeled off the sheet the information is already there.

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Q. Are there special charges for pre-printing?
A. Yes. In addition to variable costs for different combinations of printing options, there may be preparation and setup charges on the first order. Contact your Xerox Account Manager for further details.

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Q. Are there any special machine modifications required?
A. It depends on how the customer is using DocuCard. Because of the uneven stack height, about 100 sheets can be placed in the feed tray at one time. Exit bins have a capacity of about 150 cards using the 4135. If the application includes putting both a policy and a DocuCard page at the beginning or end of the document, the plain paper can be fed from tray 1 or 2 and the DocuCard document from tray 3 or 4. This allows the customer to print for quite some time. If the customer is printing only DocuCards, the Custom Application Services group has designed a special feed tray modification called a Tiltatron. The Tiltatron allows the customer to put about 350 sheets in each of the feed trays, enabling longer print runs. A Stackatron is available for use in high volume printers to maximize output. These devices are available directly from CAS (Telephone 00 1 716-427-5414). Lead-time is approximately two weeks.

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Q. What is the DocuCard minimum order for pre-print & / or customised formats?
A. 10,000 sheets.

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Q. Can I order samples?
A. Yes. Please contact your Xerox Account Manager. In order that the customer can test the input/output capabilities of the DocuCard, Xerox will send 2,000 sheets of DocuCard to each customer after an order has been placed. There is no charge to the customer. They will receive the product within five days (please allow additional time for custom paper or positioning) and will be asked to sign and return the DocuCard Test Approval Document before the actual order is manufactured. It is extremely important that the Xerox Account Manager and the machine engineer be present during the test. In many cases the fusing temperature is set too low to do a professional job on DocuCards. If set at the higher end of the acceptable range, the toner fuses well. This is an easy adjustment for the engineer.

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Q. How are customers producing similar cards today?
A. In a variety of ways. At the low end customers may use a perforated sheet of heavy paper or cover stock. This may be inexpensive, but it does not offer any type of durability. Many customers take it a step further and laminate the cards. After the sheet is laminated the cards are die-cut and merged with whatever documentation they accompany, i.e. a policy, form, etc. A final step involves checking for accuracy. While the materials used are inexpensive, the process is time consuming and labor intensive, increasing total cost. At the high end, customers use a 30 mil. thick embossed plastic card. Substantial cost is involved because the data is shared with an outside party if the cards are not embossed in house. The cards must then be merged with the printed data they accompany -- another time consuming and labor intensive process. An additional quality control step must be added to ensure that the right card goes with the appropriate document. The key selling point of DocuCard is that the customer can process their entire document on their own printer and avoid post processing expenses and errors.