Modernise to Better Serve Patients

Digitise paper-based processes, personalise communications and achieve better outcomes

In good times and in bad, the NHS and healthcare providers must constantly balance the duties of compassionate patient care with the requirements of basic administrative tasks. The pressures placed on care givers by the COVID-19 pandemic heightens the need for hospitals and other healthcare providers to make sure their systems are robust and adaptable, so that employees can swiftly process high volumes of critical information for disease testing, patient admissions and communications. A longtime partner to customers in the healthcare space, Xerox is here to help.

How Xerox Supports Healthcare

Better digital patient care

Typical patient communications have been tested amid the COVID-19 pandemic, as hospitals strive to keep the public and their patients updated. Notifications on COVID testing locations, notified when test results are ready, and the impact of cancellations and re-arrangements on all the other hospital non-COVID related treatments, surgeries and appointments.

With Xerox® healthcare industry digital solutions for patients, you can standardise and compassionate the patient experience through the power of workflow automation and digital cataloging. By streamlining the way you handle patient communications and medical records, you can empower your staff to operate efficiently and at a high level of patient care.

Digital Patient Services

Gain control of documents

We understand that documents — paper and digital — play a big role in healthcare. Xerox® Intelligent Workplace Services (IWS) helps you gain control of document processes and costs with device utilisation and automation. We help you improve processes so you can better serve patients.

Xerox® Intelligent Workplace Services

Managing Mail with a Remote Workforce

Many existing healthcare documentation processes are rooted in the receipt and circulation of hard copies of paperwork. With the pandemic, your mailroom resources are likely facing a surge in mail as important printed information is sent and received. At the same time, some of your administrative staff may now be working remotely for their safety and wellbeing.

Xerox Digital Mailroom is here to help. Our technology will help you digitise documents, securely share them with our document-printing facilities, and make sure they are mailed and delivered on time.

Managing Mail with a Remote Workforce

Featured Healthcare Solutions

Xerox® Team Availability App

As the workforce returns to the workplace, managers need to anticipate as much as they can which resources are – or will be – available. Xerox Team Availability is a secure web portal that makes it easy for staff to log their status to attend work. It's ready to roll out with no complex IT changes and no setup fee.

Man typing on laptop

Case Studies