Xerox : Troubleshooting : General Troubleshooting : Cannot Obtain the Press Serial Number from the Machine Status Screen
Cannot Obtain the Press Serial Number from the Machine Status Screen
Problem
There is no power to the press and you cannot access the Machine Status screen to get the press serial number.
Solution
Open paper tray. On the left frame, near tray, locate the serial number. For information, refer to Locating the Press Serial Number.