Image Density
Problem
Print output is too light, faint, or washed out; solid areas not black or inconsistent shading; part of image missing.
Solution
• Check the status of the consumables and supplies by pressing the Home button on the control panel. Refer to Checking the Status of Consumables.
• Run the Performing the Clean Toner Procedure.
• Shake or replace the affected dry ink/toner cartridge. Refer to Replacing a Dry Ink/Toner Cartridge.
• Determine if a drum cartridge is contaminated or light shocked by running a set of halftone test patterns to identify which color is affected:
▪ Print several sets of the Halftone Test Pattern PDF.
▪ Determine which color drum is affected.
▪ Swap or replace the required drum cartridge. Refer to Replacing a Drum Cartridge.
• Refer to Uneven Density or Mottle.