Xerox : Troubleshooting : Paper Jams : Clearing Paper Jams : Paper Tray Jams : Clearing Jams at Standard Trays 1–4
Clearing Jams at Standard Trays 1–4
To clear the paper jams at Standard Trays 1–4:
1. Before you remove any tray from the printer, view the paper jam message on the control panel. Remove the jam that is shown on the control panel, then remove other paper jams.
2. Pull out the tray until it stops.
Representation of pulling out the tray units
3. Remove the jammed paper from the tray.
Representation of removing jammed paper from the tray
4. If the paper is torn, remove the tray completely, then check inside the printer for torn pieces of paper.
5. Reload the tray with undamaged paper, then push the tray in until it stops.
6. At the control panel, if a prompt appears, select the correct paper size, type, and color.
To select a new paper size, touch Size.
To select a new paper type, touch Type.
To select a new paper color, touch Color.
To confirm the settings, touch Confirm.
Note:To configure settings when the prompt is displayed, update the Required Paper Policies in Embedded Web Server. For details, refer to the System Administrator Guide at www.xerox.com/office/VLB620docs.
7. To return to the Home screen, press the Home button.