Xerox : Working With : Xerox® Apps : Device : Xerox® Easy Assist (XEA) App : Prior to Installing the Printer: Initial Set Up with the Xerox® Easy Assist App
Prior to Installing the Printer: Initial Set Up with the Xerox® Easy Assist App
To complete the initial setup and install the Xerox Easy Assist app for the first time, do the following:
1. For initial setup when the printer is powered on for the first time, the initial setup screens appears. On the printer control panel, do the following:
a. Select your Language, then touch Next.
The Xerox Easy Assist Mobile App screen appears.
b. To use your mobile device to set up and manage your printer, touch Yes.
Get the App screen appears to confirm the type of your mobile device. Choose any one option:
iOS: To install the Xerox Easy Assist app for your iPhone, select this option.
Android: To install the Xerox Easy Assist app for your Android mobile device, select this option.
I have the App: If you have installed Xerox Easy Assist app on your mobile device already, select this option.
2. If you have selected iOS or Android option, a screen appears to help you download the app. On the control panel, touch Show QR Code option.
A screen appears with the QR Code. To install the app, scan the QR Code using your smartphone camera.
3. Download and install the Xerox Easy Assist app on your smartphone:
For Android phones: Go to Google Play Store, then search for Xerox Easy Assist app.
For iOS or iPhones: Go to Apple App Store, then search for Xerox Easy Assist app.
4. When you install the app for the first time on your smartphone, for End-User License Agreement (EULA), touch I Agree.
Note:The Xerox Easy Assist App has instructions that help you to unpack the printer from its packaging box. To watch a helpful video on how to unpack your printer, scan the QR Code on the packaging box or the Installation Guide that came with your printer, using your smartphone camera. Accept the End-User License Agreement (EULA), then follow the instructions that appear on the app.
5. To set up a new printer from your smartphone XEA app, on the Add Printer screen, select Unbox a New Printer. Follow the instructions that appear on the app.
Select Printer Model page appears.
6. Select your printer model from the list of valid printers.
A Welcome screen appears for Xerox Easy Assist.
7. Choose from the following options:
Help Me Unpack My Printer: Select this option to view instructions that help you to unpack the printer from its packaging box.
I’ve Unpacked My Printer: Select this option to connect the XEA app to the printer.
8. In the app, touch I’ve Unpacked My Printer.
9. To connect with the printer, the following options appear in the app:
Manual Connection:
Scan QR Code: This option enables you to connect to the printer by scanning the QR Code. In the app, touch Scan QR Code, then follow the instructions that appear on the app. On the printer control panel, to connect to the app, touch Show QR Code option. The second or Connect-QR Code appears. Scan the QR Code through the Xerox Easy Assist app. Follow the instructions that appear on the app.
When the connection is configured, your smartphone and the printer share the same Wireless network, temporarily.
Enter IP Address: This option enables you to connect to the printer by typing the IP Address of the printer. Connect the printer to a network or Internet through an Ethernet cable. Follow the instructions that appear on the app to find the IP Address of the printer. When you have located the IP Address, touch Enter IP Address. Type the IP Address in the Add Printer field of the XEA app, then touch OK.
Quick Connection-Search for Devices: When the printer is connected to Internet through Quick Connection, XEA app searches for nearby printers.
10. With the support of Xerox Easy Assist app, complete the general settings and register the printer on the network.
General settings include Admin Password, Connectivity, Measurements, Date and Time, Sound, Power Saver settings, and more.
Note:Ensure that your smartphone is connected to the same Wireless or wired network as the printer and they can communicate after the setup is complete.
11. To complete the initial setup in the app, type the necessary information for your printer, then touch Complete Setup.
The Welcome screen appears.
When the initial setup is complete, with the Xerox Easy Assist app, you can perform the following:
Setting up a new printer
Checking the printer status
Ordering supplies
Downloading Print and Scan Drivers
Printing
Getting troubleshooting support
Accessing the website of the printer
Accessing Environment, Health, and Safety information
Removing a printer from the XEA app My Printers list
For Xerox Easy Assist app features, refer to Xerox Easy Assist (XEA) App.