Xerox : Troubleshooting : Print Problems : Print-Quality Problems : Solving Print-Quality Problems : Troubleshooting Print-Quality Problems in the Printer
Troubleshooting Print-Quality Problems in the Printer
If you have print-quality problems when printing a Graphics Demo Page or the Basic Configuration Report from the control panel, the problem is in the printer.
To find the source of the problem:
1. At the control panel, print the Troubleshooting Print Quality Page. For details, refer to Printing the Troubleshooting Print-Quality Pages.
2. If the prints are too light to see print details, verify the following:
•The printer is loaded with undamaged, dry supported paper.
•The toner level of the toner cartridge is not too low.
3. Compare the print-quality problems in your document to each of the examples on the Troubleshooting Print Quality Page.
If you find a match on the Troubleshooting Print Quality Page, look in the Solutions column for the action to take to resolve the problem.
If the problem persists, for online support information, go to www.xerox.com/office/VLB620support.