Probable Causes | Solutions |
---|---|
Using paper of the wrong size, thickness, or type. | Use paper of the correct size, thickness, or type. For details, refer to Supported Paper. |
Paper type is set incorrectly in the print driver. | Ensure that the paper type is set correctly in the driver and that the paper is loaded in the correct tray. For details, refer to Supported Paper. |
Paper is loaded in the wrong tray. | Ensure that paper is loaded into the correct tray. For details, refer to Supported Paper. |
Tray is loaded with mixed paper. | Load the tray with only one type and size of paper. |