Xerox : Troubleshooting : Print Problems : Print-Quality Problems : Solving Print-Quality Problems : Eliminating the Paper or Media as the Problem
Eliminating the Paper or Media as the Problem
Damaged or unsupported paper or media can cause print-quality problems even when the printer, application, and print driver are working perfectly. Use the following guidelines to eliminate the paper as the source of the print-quality problem:
Ensure that the printer supports the paper or media.
Ensure that the printer is loaded with undamaged, dry paper.
If the condition of the paper or media is in doubt, replace it with new paper or media.
Ensure that you have the proper tray selected in the print driver and from the control panel.
Ensure that you have the correct paper type selected in the print driver and in the control panel of the printer.