Xerox
:
Troubleshooting
:
Paper Jams
:
Troubleshooting Paper Jams
: Paper Jam Message Stays On
Paper Jam Message Stays On
Probable Causes
Solutions
Some paper remains jammed in the printer.
Recheck the media path and ensure that you have removed all of the jammed paper.
One of the printer door is open.
Check the doors on the printer. Close any door that is open.
Note:
Check for, and remove, torn pieces of paper in the paper path.