Direct mail: A future of opportunity
In an era when digital distraction is almost crippling, marketers are finding the need to be more in tune and connected with their customers. Direct mail is a powerful tool for making that happen.
Direct mail takes 21% less cognitive effort to process than digital marketing because it’s tactile and “real”, which leads to longer-lasting emotional connections and brand recall.1 In addition, it has longevity. Recipients tend to keep it around.
6 out of 10
These benefits are amplified when print includes relevant, targeted personalisation and embellishments. This explains why six out of ten marketers still prefer direct mail over other offline channels and continue to include it in their direct marketing strategy.1
Print Providers Are Embracing Digital Enhancements — for Good Reason
37% of consumers are more excited to receive their mail each day, compared to before the coronavirus pandemic.2
30% of consumers are spending more time reading marketing or promotions that arrive in their home mailbox compared to before the coronavirus pandemic began.2
Only 44% of people can recall a brand immediately after seeing a digital ad compared to 75% of people who receive direct mail.4
Personalisation makes it easier to maintain a 1:1 connection — while adding strengthened relationships and increased loyalty for brands and increased productivity and profitability for you.
Going Beyond CMYK increases impact even further. Metallic and neon inks, textured stock and other embellishments help direct mail pieces stand out and captivate attention.
Top 5 reasons marketers desire printing enhancements7
Give brand a premium look
Capture the attention of recipients
Differentiate from competition
Enhance brand image
Increase response rates
Personalisation + Beyond CMYK = MORE IMPACT
Combined with digital, direct mail packs an even greater punch. In fact, a combined physical and digital presence can increase impact by 32%.8
Website visits up
Response rate up
The results are irrefutable. Direct mail still outperforms other media time and again.
60% of catalogue recipients visit the website of the company that mailed them the catalogue.
Direct mail recipients purchased 28% more items and spent 28% more money than people who didn’t get that piece of direct mail.
Up to 90% of direct mail gets opened, compared to only 20-30% of emails.
The response rate for direct mail is up to 9X higher than that of email.
Direct mail offers a 29% return on investment.
The Bottom Line: Advances in data collection and analysis, machine learning and AI have revolutionised direct mail.
Xerox technology has upped the direct mail game, and the rewards that come with it. With speciality inks, personalisation and automated workflows, its impact and ROI are greater than ever.
Make the most of the Direct Mail opportunities with Xerox
Inkjetowy system drukujący Xerox® Baltoro® HF
System drukujący Xerox® iGen® 5
Poszerz swoje możliwości dzięki zaawansowanej automatyce, opcjonalnej 5-tej stacji drukującej i obsłudze bardzo długich arkuszy do 35"/889 mm.
Produkcyjny system drukujący Xerox® Iridesse®
Specjalne uszlachetnienia w druku cyfrowym zapewniają znacznie bardziej efektowny wygląd każdej strony i wspaniałe perspektywy na przyszłość.
XMPie® Personalized Communications
Ready to take personalisation to the Nth degree? XMPie makes it easy.
Direct Mail in Action
Purposeful Personalisation with Triggered Direct Mail
Learn more about how triggered direct mail marketing solutions can capture the attention of prospects and drive customer actions with personalised messaging.
2200% zwrotu z inwestycji w mailing
Partou Childcare zyskuje klientów poprzez dobrze spersonalizowany mailing i kampanię internetową.
Making Dorset Buzz Again: Bees and Technology
XMPie® allowed the Dorset Wildlife Trust to send relevant communications based on demographic data and user behavior. And messages were made to fit the unique needs of social media, email, and printed materials.
1. Canada Post
2. Valassis, 2020
3. RetailWire, 2017
4. Marketing Profs, 2017
5. McKinsey & Company
6. DMA, now part of the ANA
7. Napco Research, Adding Value to Digital Printing - Ways printers are going beyond CMYK
8. “Direct Mail Conversion Research,” USPS, February 2019. Please note: All statistics were based on a survey of 75 marketing decision-makers.
9. United States Postal Service
10. DMA, now part of the ANA
11. Marketing Charts
Studium przypadku: nowoczesna komunikacja w placówkach edukacyjnych
Jeden z okręgów szkolnych stanu Kalifornia zmodernizował system komunikacji za pomocą platformy Xerox Workflow Central oraz biblioteki jedno- i wieloetapowych chmurowych, procesów tłumaczenia, konwersji na dźwięk, redagowania i streszczania.
Frisco Independent School District Reconfigures for Growth with Xerox Inkjet.
Frisco Independent School District print shop adds affordable colour with room to grow with inkjet digital presses.
Five Key Challenges for Powering Print Profitability
Learn how the business model for print providers needs to include value, innovation, security and sustainability, not just quality, delivery and price.
Keeping embellishment work in-house with Xerox® Iridesse®
Beyond CMYK technology allowed Zuzu Print to keep 100% of their embellishment work in house—resulting in an astonishing 40% gain in profit.
ePrint Expands with the Xerox® Versant® 280 Press and Adaptive CMYK+ Technology.
Learn how ePrint expanded their business with new offerings, and boosted profits by keeping more work in-house, especially offset and metallic stamping processes.
How Xerox® DocuShare® helped Arbet Aménagement transform its way of working
See how Arbet Aménagement creates the ideal workspace using Xerox® DocuShare® to store and manage electronic files easier than ever before.