Xerox Workflow Automation Solution for Maintenance, Repair and Operations
Maintenance, Repair and Operations (MRO) provides a direct point of communication with your customers and impacts their loyalty and trust. You must manage MRO with careful attention to cost control and technician productivity.
With the Xerox Workflow Automation Solution for Maintenance, Repair and Operations, your organisation can integrate its service arm with your line of business applications and devices in the field. This equips your workforce to deliver the exceptional quality of services your customers demand.
Prepare your MRO professionals with the right information at the right time, from mobile capabilities that streamline service notifications to turnkey integration into your ERP systems.
Workflow Automation for Maintenance, Repair and Operations helps you:
- Improve service excellence to customers by having all relevant and historical client information readily at hand, such as previous work orders.
- Support a mobile and virtual workforce by allowing updates and critical product information to be sent and accessed via mobile devices.
- Improve your revenues by building a world-class MRO base with streamlined processes and integrated systems.
- Standardise processes to promote safety across the organisation by providing insight into the magnitude of issues and the necessary precautionary measures to take.