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Reimagine Digital Citizen Services

Citizen expectations in today’s digitised world are high. They want to be able to interact, engage and transact with their government — anytime, anywhere, from any device.

The stakes for delivering digital services have increased dramatically in today’s environment. The demand for critical services such as unemployment claims, veterans’ benefits, healthcare, and housing assistance continues to grow, and agencies see the need to accelerate digital transformation projects to deliver a better citizen experience.

Xerox® Services for Digital Citizen was built to address the complex challenges of providing secure and compliant government services that meet the needs of all citizens.


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Xerox® Services for Digital Citizen help with:

Capturing and Digitising Information Digitising paper processes and forms to speed data collection, reduce data entry errors, and abbreviate processing times. Capture and Content Services

Managing Content and Communications Simplify document management and retrieval, eliminate paper storage, and easily access the information you need to better serve your community. Leverage content templates for personalised, timely communications to aid citizen engagement. Content Management Solutions Communications Solutions

Modernising and Securing Infrastructure Deliver a seamless experience across paper and digital platforms via comprehensive security, analytics, digitisation, and cloud technologies and software. Intelligent Workplace Solutions



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Capability Brief (PDF)

Transform Communications with Xerox® Services for Digital Citizen.

Case Studies