IDC Opinion: Managed Print and Document Services Offer Strategic Value for Smaller Businesses
Large enterprises are becoming saturated with managed print and document services (MPDS). But MPDS penetration is picking up in the sweet spot of small and midsized businesses (SMBs). Why? Because MPDS delivery and focus are shifting to accommodate SMBs.
In this IDC Insight report, Robert Palmer says, “To adequately reach SMB customers, the emphasis for MPDS needs to move beyond lowering print costs to include a broader conversation around helping customers drive operational improvements and boost productivity.”
MPDS vendors who are successful in SMB markets are developing a keen understanding of how SMBs capture, consume, share and distribute information. This holistic approach helps SMBs realize dramatic improvements across their business.