Travel Industry Services and Solutions

Travelers are notorious for jumping ship to get the best deal. But with creative customer care, and some help managing the data and details, you’ll crack the code on quality service. That’s when travelers will want to stick with you. 

Case Study: Intercontinental Hotels Group

See how this global hospitality company cut costs by more than $1.5 million using Xerox Managed Print Services. 

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Travel Outsourcing for Business Processes

Businesses have long realized that focusing on core competencies is the key to reducing operational costs, delivering value and gaining a competitive advantage. As a world-class travel outsourcing partner we manage non-core services for global travel service providers, offering comprehensive customer care, HR and finance and accounting travel outsourcing solutions. 

Travel Document Services

One of the most daunting challenges facing the travel industry today is managing valuable customer documents and data. Do your document management services ensure optimum efficiency and productivity? Xerox provides a full spectrum of outsourced travel document services and data-related services, along with tremendous scale and experience, to help you improve your business. 

Related Travel Industry Services 

Customer Care

Virgin America measurably improved agent efficiency, call load forecasting, contact quality and customer satisfaction using our Customer Contact Center solution. 

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More on: Customer Care

Managed Print Services

Grand Wailea Resort cut printer downtime by at least 75% using Xerox Managed Print Services to bring nearly 90 printers onto a centralized network. The resort saved thousands on toner and maintenance with a cost-per-click plan, while avoiding Hawaii's extraordinarily steep shipping costs. 

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More on: Managed Print Services

Communication and Marketing Services

We helped Marriott International, Inc. streamline Accounts Payable processes and respond quicker to claims through our Communication and Marketing Services. This improved satisfaction levels for Marriott's guests and associates, and improved cash flow and supplier management.

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More on: Communication and Marketing Services

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