Xerox Case Study Short Videos:
Methodist Healthcare

Creating a Seamless Partnership

At Methodist Healthcare System of San Antonio, every thought and action is centered around patients. Even Methodist's business partners, whether outside vendors or onsite Xerox print personnel, are committed to the enterprise's patient-centric mission. Geoffrey W. Crabtree, Methodist Senior Vice President, explains the importance of unity.

Branding at the Bedside

Methodist Healthcare, San Antonio's largest healthcare system, has turned its commitment to excellence into a market differentiator. Their approach called "branding at the bedside," promotes extraordinary personal care as Geoffrey W. Crabtree, Methodist's Senior Vice President explains.


Benchmarking the Best in Corporate Collaboration

Having a fully integrated in-house print center is important. Having a fully integrated print partner that can cuts costs by $2 million a year is invaluable. Geoffrey W. Crabtree, Methodist Healthcare System SVP, explains what makes his company's partnership with Xerox special.

Rerouting Millions Back into Patient Care

Nothing matters more to hospitals than patients. So when Methodist, the largest healthcare system in San Antonio, saved $2 million due to an onsite print center, they knew where to redirect those funds. Palmira Arellano, Methodist Healthcare's Marketing Vice President explains.

 
Adapting to Change through Partnership

Methodist Healthcare, San Antonio's largest healthcare system, knows that change is not only inevitable, but often unpredictable. Therefore, they choose partners who can share their perspective to better prepare for what's ahead. Just ask Methodist Senior VP Geoffrey W. Crabtree.

Bringing a Partner into the Organization to Deliver Better Value

It's nearly impossible for today's lean healthcare organizations to succeed without the support of business partners. And these days, those partners need to do more than just help out behind the scenes. Palmira Arellano, Methodist Healthcare's Marketing Vice President explains.

Reducing Ancillary Costs and Focusing on Patient Care

The complexities of healthcare reform are enough to make any hospital executive lose sleep. Geoffrey W. Crabtree, Senior Vice President of Methodist Healthcare in San Antonio, talks about the strategy that helps him rest a little easier.

Continuing the Healing Process at Home

San Antonio's largest healthcare system is staying one step ahead of healthcare reform by lowering their readmission rate. Palmira Arellano, VP of Marketing and Public Relations at Methodist Healthcare System explains how.

 

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Partnering with a Printing Company that Understands Healthcare

The mission of Methodist Healthcare of San Antonio is to serve patients, not manage paperwork. Easier said than done, especially if you generate millions of forms each month. Geoffrey W. Crabtree, Methodist Senior Vice President, explains why he chose Xerox to help manage all the documents.

Collaborating to Deliver a Better End Result

When you partner with a company like Xerox to deliver in-house printing services, you get a level of collaboration that makes everything better. Here's how it works for Palmira Arellano, VP of Marketing and Public Relations at Methodist Healthcare System in San Antonio.