Taking into account a wide structure of the regional postal offices of M&BM Express, the Xerox® MPS solution optimized their printer fleet, eliminating inefficient devices and introducing new Xerox® MFPs.
To free up IT resources, minimize downtime and improve user satisfaction, all devices in M&BM Express postal offices were connected to the Xerox Global Contact Centre (GCC), which provides remote monitoring to react to incidents and ensure continuous supply of consumables and fast troubleshooting.