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Xerox named a leader in Quocirca's MPS 2021 Landscape Report

Xerox continues to lead a competitive market when it comes to delivering value and innovation to clients through our Managed Print Services. This was confirmed again by Quocirca, a global research firm, in its latest report, Managed Print Services Landscape 2021 – a vendor analysis of the global MPS market. Xerox again maintained its leadership position over all competitors in the industry.

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According to the report, “Xerox retains its leadership position in Quocirca’s assessment of the global MPS market. It excels in its broad and comprehensive service portfolio which is supported by a mature global service delivery platform.”

Our significant investments in cloud computing, digitization, and IT services and solutions to meet the unique needs of the hybrid workforce and SMB customers played a key role in maintaining our leadership position.

“It has heavily invested in the delivering of a robust cloud services infrastructure which has enabled it to provide a secure and agile platform for supporting the printing and document collaboration needs of the hybrid worker. Of particular note are Xerox’s broader digitization capabilities, combined with its enterprise-class managed IT services capabilities, both of which place Xerox in a strong position to meet the unique needs of SMB customers who will increasingly be looking for solutions that extend beyond print to support business needs in the new normal.” according to the report.

"Managed Print Services Landscape" Quocirca, March 2021

Quocirca MPS 2021 Vendor Positioning Chart

Quocirca Managed Print Services Landscape, 2021

The figure represents Quocirca’s view of the competitive landscape for printer and copier vendors that deliver enterprise MPS. The following categories are used to reflect a vendor’s position:

  • Market Leaders: Vendors that lead the market in both strategic vision and depth of service offering. Leaders have made significant investments in their service portfolio and infrastructure and are supported by strong delivery capabilities. Xerox is honored to be at the head of the pack.

  • Major Players: Vendors that have established and proven offerings supported by demonstrable customer success.

Source: "Quocirca Managed Print Services Landscape, 2021", March 2021

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