Transform communications processes to improve Patient Experience

With Xerox^® Services for Digital Patient, you can alleviate pain points across the patient experience through the power of workflow automation and omnichannel communications. By streamlining the way you handle patient communications and medical records, you can empower your staff and create a consistent, improved experience for patients.

Enhancing the Patient Lifecycle

Inform

• Two-way personalized patient communications
• Multichannel management deploying the right message via the right channel at the right time
• Send health alerts, notices and appointment reminders in print and digital formats

Onboard

• Streamline patient registration process
• Simplify information capture, data extraction and validation
• Provide secure access to patient information with a Digital Vault
• Reduce time spent processing new hiring and credentialing
• Make clinical documents more accessible and available on-demand

Serve

• Allow single patient view by digitizing health records, communications and archives
• Help prevent re-admission by managing post-treatment communications
• Enhance patient records and care through wearable technology information capture and early alert systems
• Automate a wide range of document and back-office processes

Satisfy

• Improve health outcomes by proactively using machine learning and analytics to provide personalized insights and advise best next actions
• Monitor and improve patient experience with personalized surveys throughout patient journey
• Drive the next best action for patients with targeted messaging across channels
• Simplify billing communications across channels, including email, mail, web and phone (SMS and Interactive Voice Response)

Learn how we can help you do what you do even better.

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