Order-to-Cash Process Services

Xerox's end-to-end Order-to-Cash process services support the entire customer-to-cash lifecycle, driving transformation through improved workflow, process efficiency, and enabling technology.

We have the broadest network of global delivery expertise in the industry. Our extensive multi-industry experience enables us to leverage our knowledge against your unique requirements and industry best practices to deliver world-class results. Our flexible delivery model encompasses onshore, near-shore, and offshore centers to deliver reduced costs.

Our experts begin by assessing your operation holistically, applying process transition and software tools that drive transparency, and deliver immediate results. Our order-to-cash process services range from initial order and fulfillment to payment collection:

  • Analysis and Processing
  • Order Management and Billing
  • Billing Services
  • Dispute and Deduction
  • Order Management
  • Accounts Receivable
  • Deduction Management
  • Collections
  • Bad Debt, Reserves and Write-Offs
  • Analytics, Reporting, and Payment Trending

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