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Bright office with Xerox VersaLink C7100 MFP

iXware Fax Server

Modular unified messaging solution to integrate fax workflows, SMS/text messaging, and voicemail into an efficient archiving system.

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Overview

iXware deploys state-of-the-art document digitization technology for small, mid-size and large businesses to ensure fast and reliable delivery and receipt of all fax messages. By digitizing fax traffic, iXware Fax Server enables archiving for easy storage and retrieval, and helps customers comply with accounting and auditing regulations such as Sarbanes Oxley, Basel II, and HIPAA.

Key Features

  • Route inbound fax traffic to the user, multifunction printer (MFP), or both

  • Send faxes from your MFP, any e-mail or desktop application and Business Applications

  • Integrate with Xerox MFPs based on Server Fax Kit, scan to e-mail, scan with metadata, etc.

  • Integrate with email servers such as Lotus Domino and MS Exchange through iXware Gateway (SMTP), all without a connector

  • Templates for Lotus Notes or MS Outlook make sending a fax or text message (SMS) as easy as sending an email

  • Capture header information, cover pages, delayed transmission, delivery report, fax distribution lists, automatic fax overview, central message conversion, and reporting

  • Archiving integration modules are available for archiving software using Metadata, XML, Filegate and others with MS SharePoint, Xerox® DocuShare®, etc.

  • Other integration modules are available for SAP, Navision, Microsoft Dynamics and others

  • Fax printer driver (LANFax)

  • AD/LDAP support for single user management without alterations to the AD/LDAP schematics

Office workers around a Xerox VersaLink MFP

Your Challenges

More and more types of communication find their way through your organization. Businesses need a clear overview of all kinds of communication and must be able to manage them in order to maximize productivity, improve responsiveness, and reduce costs.

Key Challenges

  • Compliance: Xerox and iXware can "close the leak" in the audit trail for fax traffic, helping organizations achieve compliance with Sarbanes Oxley, Basel II, HIPAA, local legislation, ISO requirements and others.

  • Archiving: More and more organizations are realizing that a paper archive is cumbersome, costly and ineffective. A digital archive is infinitely more practical and cost effective. iXware converts fax traffic into a digital format, making it part of the digital workflow and the digital archive.

  • Cost savings: Important examples are productivity gains (printing, waiting in line for the fax, waiting for the delivery report, etc.), consolidation of telephone lines (fewer lines required with greater availability) and depreciation and maintenance of conventional fax equipment.

  • Case files: Availability of accurate and up-to-date files is important to any organization. In some industries it's mission critical. Lawyers, accountants, notaries, banks, insurance companies and realtors are just a few examples.

  • Efficiency: Through integration of iXware with Xerox MFPs, email applications, archiving solutions and business applications such as ERP and CRM, faxing effectively and efficiently becomes part of the business process.

  • Transparency: Centralization and digitization create uniformity of process as well as transparency of fax traffic.

How Xerox Can Help

The combination of Xerox with iXware solutions improves business processes and business results. iXware International develops specific Xerox modules for the integration of MFPs and document management solutions with iXware.

  • Simplicity of fax traffic for users and user friendly integration within the email and desktop environment

  • Efficiency of complete functionality on the machine (integration with Xerox equipment)

  • Receive fax messages in the email client and/or as hardcopy on Xerox equipment

  • Overview of all inbound and outbound fax traffic

  • Back-up and archiving capabilities

  • Create an audit trail to comply with Sarbanes Oxley, Basel II, HIPAA and a host of local laws and regulations

  • Works as a traditional fax device: delivery reports, distribution lists, cover pages, etc.

  • Save money on equipment, handling of fax messages, losing fax messages, maintenance, toner, telephone lines, etc.

  • Security: receive faxes in a personal or departmental mailboxes instead of hardcopy on a fax machine

  • Wide range of integration possibilities with ERP, CRM, and other solutions. For example: SAP, Navision, Microsoft Dynamics, MS Share Point Portal etc.

Xerox C325 Color Multifunction Printer in a home office

Why Choose Xerox?

  • Providing the Xerox MFP with fax functionality in combination with the iXware Fax Server ensures an even more valuable multifunction machine and considerably improves your communication flows.

  • Adding an iXware Fax Server to a Xerox MFP increases not only the functionality of the equipment but generates additional cost savings as well.

Compatible Products

Xerox award-winning copiers, printers, and multifunction printers include flexible platforms that accommodate a wide variety of software solutions. Software functionality may vary by product model. Contact your local sales representative for detailed compatibility information.

Compatible Products