Although I have only had this for a couple of weeks, I have used it to print over a thousand double-sided A5 pages. The print quality is excellent, and an additional paper tray is on its way.
Great color photo reproduction for a laser printer
Purchased this printer after my 2004 Xerox 6250 Phaser finally was getting just too old to find consumables for, but decided even though Xerox is not the powerhouse it used to be as a company their color laser printers still are top notch as far as I have experienced with the VersaLink C620. Lots of toner preinstalled and very good management tools and overall reliability!!
Recently purchased for a minor office upgrade. Speed, duplexing, and the availability of large ink cartridges were a must. The Versalink C620 was easy to set up and interface on the network for sharing. The print quality is fast, crisp, and clean. The paper tray is large enough to handle a full sleeve of printer paper. Well designed printer with all of the desired functions.
The printer print quality (when it works) is great. But we had to return the printer. The print speed was only what was specified on the first 3 prints, then it slows down. The software is terribly buggy. Constantly goes to sleep, even when you're in the process of pushing buttons on the screen, then resets and loses all paper settings. Randomly resets paper settings in the middle of a job. Reverses width and height in the software so you have to override it and set them backwards just to print. Doesn't handle anything other than plain paper despite supposedly handling other media.
I apologize that you are experiencing problems with your VersaLink C620 device. We would be happy to help you resolve these issues.
Please contact technical support so we can assist in troubleshooting. You can call us at 800-835-6100 option 1, 1 to start the process.
We look forward to hearing from you and helping you with this issue.