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VersaLink® C600

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☆☆☆☆☆
★★★★★

(38)

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Excellent, very fast, printer!

I've had my C600 a year and I'm still impressed by how beautifully it renders color images as well as black-and-white and how fast it prints even double-sided documents. It paid for itself the first 3 times I printed at home and avoided print shop charges, which also gives more time before deadlines to improve my work since I don't have to meet print shop schedules.
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Not intuitive or particularly user friendly

I so wish my old HP printer had been repairable. I spend more time trying to configure this printer than actually using it!
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Response from Xerox.com

I apologize that you are experiencing problems with your Xerox VersaLink C600 device. We would be happy to help you resolve this. Can we recommend you check out our Xerox Support YouTube Playlist with helpful videos for your device. https://youtube.com/playlist?list=PLDrIHH8CnE14CchzJkhlMun_f5q2i5yyV If you are still experiencing problems after trying this, our technical support might be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process. We look forward to hearing from you and helping you with this issue.
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Stay away from this printer

When it prints, it's great. We have had a lot of issues with the drum cartridges. Will be replacing the printer as soon as we can. It's too high maintenance and costly.
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Response from Xerox.com

Thank you for taking the time to give a review of your Xerox VersaLink C600. We appreciate your feedback. Please check out our support page for your trouble shooting needs. Support: https://www.support.xerox.com/en-us/product/versalink-c600?platform=win10x64
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Don't buy - I can no longer use it!

Been an owner for 3 months and can no longer use it - it only prints when it wants to (e.g. wait 2 - 3 hours for it to do so). Apparently I need to login as 'admin' to reset the printer, but the default admin passwords don't work. 3 hours spent today with support, but all they say is to wait 24 hours for the printer to allow more login attempts and then continue to 'guess' at the password. i.e. it is completely unusable now and needs to be thrown away!
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Response from Xerox.com

I'm sorry to hear that you're having issues with your Xerox Versalink C600. Please call back into the support department at 1-800-821-2797, they can assist you with resetting the admin password back to factory defaults. Once this has been completed they can also assist you with your printing issue.
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Great features!

We use it a work and it is excellent for printing all reports and documents needed. Quality is great
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Great investment

This is so much faster than our old printer and better quality.
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Fast, but colour consistency in nightmare

Usually don't review items much, but though I'll spent some time in case it will be helpful for someone. It's really really fast printer and I bet for most people will do the job beyond expectation. Quite pricy to buy, but compared how much toner you get in comparison to other brands, you basically paying for toner and printer is for free. From what I looked (comparisons to others), it's one of the most economical printer. Takes time to set up, as has a lot of options, but eventually gets job done. Many many features and security options so can really be adjusted to your need of printing. Now to the quality. I needed to cover page in single colour and it does the job. I was warned, that I should not use laser printer for that as inconsistency might be in cover, but I found nothing like this happening, single nice colour across the page. But my quality review says 2 stars only and here is where is problem - Colour consistency is just nightmare. I talked to support, they assured me Colour registration maintenance option will sort my issue, but it didn't. Using printer more then a month and I'm getting constantly 3 level or colour. I adjusted all my prints to one of colours, but from no reason printer sometimes does either less or more intense colour. I'm running cleaning, colour registration and colour calibration procedures constantly just to try to get to my needed colour standard and it's luck of a draw. Sometimes it changes it's colour intensity in mid print on other page. Some days it gives one colour some days other ones. Could be consistent for a week and next week good luck to find procedures order to get your colour back, because after each procedure mentioned before results might vary. Considering that printer has calibration and other maintenance locked for admin only (can be unlocked) and lock is used in office and suddenly your colour changes, will be nightmare for support person. If you need just fast printer and you dont might slight chance in colour, I think it's good option, but if you want consistency, would suggest look somewhere else for it. I spent so much time finding colour and then you feel you did it, they changes again. Not worth the trouble for the price you pay.
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Response from Xerox.com

Thank you for taking the time to give a review of the Xerox VersaLink C600. We appreciate your feedback. Your opinion is very valuable in helping us improve our products and design. Here is our Support Page if you need to do some troubleshooting: https://www.support.xerox.com/en-us/product/versalink-c600?platform=win10x64
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Nice printer but ...

Approximately 3 reams printed without issue. Thereafter, duplexer constantly jams. All recommended remedies not successful.
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Response from Xerox.com

I apologize that you are experiencing problems with your VersaLink C600 device. We would be happy to help you resolve this. We searched our Knowledgebase and found this article that may help you: Jamming - https://www.support.xerox.com/en-us/article/en/2055827.html If you are still experiencing problems after trying this, our technical support might be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process. We look forward to hearing from you and helping you with this issue.
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HORRIBLE - Jams regularly, swallows stacks of paper

Need to print papers daily, this printer jams REGULARLY. Will not print more than 5 times before it jams again. Often times it Will take in stacks of more than 3 papers at a time and completely ruin them, and jam have lost so much $$$ in ruined paper. DO NOT BUY.
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Response from Xerox.com

I apologize that you are experiencing problems with your VersaLink c600 device. We would be happy to help you resolve this. We searched our Knowledgebase and found this solution that may help you: Jam or Misfeeds https://www.support.xerox.com/en-us/article/en/2055571.html If you are still experiencing problems after trying this, our technical support might be able to troubleshoot you through the issue. You can call us at 800-835-6100 option 1, 1 to start the process. We look forward to hearing from you and helping you with this issue.
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Prints beautifully if you can get it to print

This printer is so finicky. The paper guides must be exactly right or it will not print. The screen is not completely intuitive and you have to lie to it half the time to get it to print a simple document. It is really frustrating. Everyone in the office fights and yells at it on a regular basis.
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Response from Xerox.com

Thank you for taking the time to give a review of the Xerox VersaLink C600 We appreciate your feedback. Your opinion is very valuable in helping us improve our products and design.
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