Not recommended for anyone. Low speed, poor paper handling
This printer would jam consistently per each paper tag we print. The flimsy plastic sprocket that turns the rubber feed roller would pop off at every other page.
Service has been called a few times and still getting the same result.
Thank you for taking the time to give a review of the Xerox VersaLink B400 device. We appreciate your feedback. Your opinion is very valuable in helping us improve our products and design.
I cannot believe you have to open the back compartment every time you want to print an envelope and/or change it back for a letter.
The workflow with this is as follows:
In order to print my letter, I need to make sure the fuser is set for paper. It will not print the letter if the fuser is set for envelopes. I cannot print my letter and the envelope at the same time. Workflow?????
To print a letter, I need to get up from my desk, go to the printer, open up the back to make sure green things are down.
Go back to my desk and print out the letter. Go to the printer, take the letter off the printer, put the envelopes in the tray, open the back, lift up the green things, close the back, go back to my desk and print the envelope.....then to print out another letter on regular paper i need to go and open the back, put the green things down again, close the back, go back to my desk and print out the letter.
This may be OK for offices that print envelopes in bulk, that is not the way my office works. VERY Disappointed. What a waste.
Thank you for taking the time to give a review of the Xerox VersaLink B400. We appreciate your feedback, currently this is how this device is designed to work. Your opinion is very valuable in helping us improve our products and design.
I am very happy with this printer. I print a lot of big packages for my work and this printer handles the capacity that I need without spending thousands on a bigger one. This did have a learning curve to it. I struggled getting it to connect and then realized I needed to buy a wireless attachment to do that. It is very sensitive as well which could be a good thing but frustrating at times. Overall I love this printer it just could be a bit easier to use for me.
This product is very difficulty to print labels on and basically anything other than 8 1/2 x 11 paper
This product is only good for printing on regular 8 1/2 x 11 paper. If you want to print on a colored piece of paper, you open the drawer and put the colored paper in and then you have to accept the paper change before you can print. Yesterday I tried to print on a Avery Multi-use label and could not get the printer to accept the label. Our previous printer we only had to put the label in the envelope feed and the printer would recognize the label and print it. This printer does have an average print quality however to print anything else is either hard to do or cannot figure it out at all.
Our B400 is so slow on our network that we get error messages that the printer is not responding to print requests. The setup was impossible without an IT Tech reworking all of our computers. Simple? NOT A CHANCE.
I love this printer for work. It's quick and the quality is great. My only comment for feedback is that it's slow to warm up and print if you haven't printed for a couple of hours.