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VersaLink® C505

What people are saying

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☆☆☆☆☆
★★★★★

(59)

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Hard to use, scanner broken after 280 scans and 800 impressions

I rarely use the printer. This is my first color printer. I'm impressed with the speed of the printer and scanner. Sometimes it stuck and you need to play with buttons on printer so I vote 4 stars. Because sometimes you need to print something fast but instead you need to play with printer warnings and stucks for several minutes. Quality are good for office printer, but you will get poor quality as for photo printing even on xerox colortech+ photopaper with photomode printed from photos taken with iphone 12 pro. My biggest disappointment that scanner broken after 280 scanned pages. Looks like broken scanning head or FFC cable (error 632-380). Overall impressions is 800. I can not find parts to repair it.
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Response from Xerox.com

  • Anonymous
  • Xerox Customer Support
I apologize that you are experiencing problems with your VersaLink C505 device. It seems like you’ve tried many things already. We recommend that you contact our Support Department to assist you with this issue. You can call us at 800-835-6100 option 1, 1 to start the process. We look forward to hearing from you and helping you with this issue.
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Great multifunction printer

The C505 is my first color laser printer. It is an outstanding printer, as well as being a great copier and scanner. I am thrilled with this printer. Getting the extended warranty through purchasing of supplies is a real plus.
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Bluetooth constantly stops working

This printer has great print quality and the toners last a good while. The only thing that is an issue is the Bluetooth connection Constantly stops working. I have to uninstall the printer and install it and download the drivers for it. Also, sometimes it does not revert back to the original paper settings after I print with the top door compartment. Other than that it is a great printer!
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Response from Xerox.com

  • Anonymous
  • Xerox Customer Support
Thank you for taking the time to give a review of the Xerox VersaLink C505. We appreciate your feedback. Your opinion is very valuable in helping us improve our products and design.
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This printer is fast.

This printer is fast and the print quality is great.
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Quick and Efficient

The printer is very quick and efficient. Easy to use and produces quality product.
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Like this product great features

This is s great printer. Great color.
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Good printer - NO FAX - BAD Support

We bought this printer for our office, we have few other Xerox products already. Very pricey for the features considering that came with NO FAX option !!! We call XEROX support ... hours and hours on the phone, nobody figure out why no FAX, or why FAX was missing ?! One tech said that our model HAS NO FAX "C505S" only C505X has fax and cost $700 more ??? On all XEROX wes sites on all the pictures on all the specs FAX is there !!! Finally XEROX admitted that was a WEB issue ??? ALMOST impossible to return it ... over a month in the process of return and finally we received RMA but no return label ... Very bad customer support on $2400 printer ?! If you don't need FAX option ... is a good pricey printer. Instead you can get jut the printer only Versalink C500 without Copy/Scan option for only 1/3 of the price for $790 ... instead of pricey Versalink C505S for $2400 Print/Copy/Scan or .... very pricey Versalink C505X for $2800 Print/Copy/Scan/FAX Note: - all prices are in Canadian $ ( 1 CA$ = 0.80 US$ )
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Response from Xerox.com

  • Anonymous
  • Xerox Customer Support
I apologize that you are experiencing problems with your VersaLink C505 device. For the return label, you would need to go back to your point of purchase to obtain the return label.
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Great Printer

This printer is very easy to use. The quality of the printer is top notch & overall a great all in one office printer.
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Great Printer

This printer is fully capable to handle large printing jobs and scanning documents. The only draw back is how much the ink costs when its time to replace them.
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Excellent Product

Easy to use. Great color. The only problem is that it is difficult to print envelopes.
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