Hard to use, scanner broken after 280 scans and 800 impressions
I rarely use the printer. This is my first color printer. I'm impressed with the speed of the printer and scanner. Sometimes it stuck and you need to play with buttons on printer so I vote 4 stars. Because sometimes you need to print something fast but instead you need to play with printer warnings and stucks for several minutes. Quality are good for office printer, but you will get poor quality as for photo printing even on xerox colortech+ photopaper with photomode printed from photos taken with iphone 12 pro.
My biggest disappointment that scanner broken after 280 scanned pages. Looks like broken scanning head or FFC cable (error 632-380). Overall impressions is 800. I can not find parts to repair it.
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Response from Xerox.com
- Anonymous
- Xerox Customer Support
I apologize that you are experiencing problems with your VersaLink C505 device. It seems like you’ve tried many things already. We recommend that you contact our Support Department to assist you with this issue. You can call us at 800-835-6100 option 1, 1 to start the process.
We look forward to hearing from you and helping you with this issue.
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