• 12 questions your company should ask to uncover the costs associated with owning and operating an inkjet press.

12 questions {{xmp.r.CompanyName}} your company should ask to uncover the costs associated with owning and operating an inkjet press.

When it comes to buying an inkjet press, there are many potential costs to consider. Knowing the right questions to ask is the first step toward gaining the knowledge you need to make an informed decision.

As you evaluate your options, use this list to get a realistic total cost of ownership (TCO) for inkjet printing from your vendor. That way you can build a growth plan for your print operation without getting blindsided by pricing surprises and hidden fees.

  1. Start with the basics. Ask potential press providers how they measure the TCO of an inkjet press.
  2. Ask for a sample book of inkjet output at varying Image Quality (IQ) levels, ink drop sizes and resolutions.
  3. Hardware add-ons, workflow software, memory or special features may cost extra. Is there additional memory, features or hardware options required to run jobs at the speeds promised?
  4. Hidden costs also lurk in lease terms, annual price escalations and potential tax implications. Bring all these out on the table.
  5. What about training, approved vs. non-approved paper, print heads and charge for third-party software? These are other places where hidden fees lurk.
  6. How much will installation cost? Sometimes this gets buried.
  7. Will installing your press require changes to your building’s infrastructure? For example, venting, compressed air and water lines may be required. Every facility is unique, so there’s no standard answer for this one.
  8. Is a skilled maintenance operator needed? Will the inkjet press require {{xmp.r.CompanyName}} you to have specially trained personnel to run, or can your organization share operator resources across technologies?
  9. How much time is needed for machine maintenance, and how often is it required or recommended?
  10. How will billing meters be calculated?
  11. How are inkjet press supply costs handled? Supplies can greatly increase your total cost, whether they’re included in service charge or purchased separately. Ask. Then ask again.
  12. Are there additional charges for wasted sheets, or does the estimate account for those?

Production inkjet technology has come a long way in recent years, expanding its appeal, and in turn, capturing half of the digital color pages produced globally. These questions should give {{xmp.r.CompanyName}} your company a solid roadmap for a productive conversation. Here at Xerox we partner with you to make sure you have the tools and answers you need to make an educated decision and plan for success.

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