• Customer Recovery from Hurricane Dorian – Xerox

We can help you get up and running again

Call us at: 1-855-266-4263

A message to our customers impacted by Hurricane Dorian

If your equipment has been damaged by the recent storms or you've experienced a disruption in service, our Xerox sales executives and technicians can help. We are here to get things up and running again, so you can get back to work. 

Call us from any of the contiguous United States at:

Phone lines are open Monday - Friday 8:00 AM – 4:00 PM EST / 9:00 AM – 5:00 PM AST
This page will be updated as more information becomes available.
Contact us at Xerox.Customer.Relations@xerox.com for assistance outside of these hours.

Tips to Protect Your Xerox Machines and Supplies

  • Secure Units: Unplug devices and place electrical cords securely on top of machines.
  • Move Units: If possible, relocate machines to middle of rooms—away from windows and / or open doors.
  • Cover Units: Wrap machines with heavy-gauge plastic to protect them from water and / or falling debris.
  • Relocate Supplies: Move supplies off floors and into secure rooms to avoid damage. Cover paper and other supplies with heavy-gauge plastic.

Note: Upon returning to work, if machines show signs of water damage, do not plug-in the units. Please call the Xerox Customer Relations Group help-line at 855-266-4263 for instructions on how to proceed.

This page will be updated as more information becomes available.