Smarter Citizen Service

Simplify your processes and stay focused on citizen needs — not paperwork.

Xerox® document management technology and services help government organisations to digitise and transform documents into secure, digital databases. A more efficient workplace, and working smarter, ensures that citizen-facing communications and transactions happen faster and more securely, and a more positive citizen experience is delivered.

We Can Help You Serve

Orchestrate Citizen Service

With Xerox® Services for Digital Citizen, you can provide secure, compliant services that meet the needs of every citizen. By integrating legacy paper systems with digital processes, you can work more efficiently and improve citizen engagement at each touchpoint — all while reducing operational costs.

Xerox® Services for Digital Citizen

Take control of processes & cost

Intelligent Workplace Services (IWS) helps you gain visibility and control of document processes and costs. Save money, automate processes, boost productivity, and improve document security and environmental sustainability. We help you modernise processes to better serve citizens.

Xerox® Intelligent Workplace Services

Simplify production & distribution

Xerox® Document Publishing Services covers all your needs for production print and distribution, including order entry, document preparation, on-demand printing and copying, finishing, mainframe production printing, pre-sorting for high-volume mail, distribution optimization and external print procurement. With flexible pricing contracts and delivery models, you only pay for what you need. We run the technology, so you don’t have to.

Production Publishing

Content Management Made Easy

Enterprise Content Management offers government agencies the ability to serve citizens digitally, improving response time and delivery of services. Xerox® DocuShare® solutions save time and cost, and help you manage government processes while doing more for citizens with less.

Xerox® DocuShare® Flex for Departments Xerox® DocuShare® 7 for Large Organisations

 

Podcast: How to Digitise & Automate for Efficient Citizen Services

Learn more about challenges in the “New Normal” and digitisation opportunities in government through our recent Canadian Government Executive podcast featuring Eric Wolf, Director of Public Sector Services at Xerox.

Canadian Government Executive logo

Xerox® Team Availability App

As the workforce returns to the workplace, managers need to anticipate as much as they can which resources are – or will be – available. Xerox Team Availability is a secure web portal that makes it easy for staff to log their status to attend work. It's ready to roll out with no complex IT changes and no setup fee.

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Case Studies