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Xerox Case Study Short Videos: City of New Haven and New Haven Public Schools

Collaborative Approach Ups Managed Print Services Efficiency

A collaborative contract for Xerox® Managed Print Services between the City of New Haven and the New Haven Public Schools is paying off immensely for both parties. The two organizations now benefit from significant economies of scale and powerful efficiency opportunities. Will Clark, COO, New Haven Public Schools, explains.

Less Printer Downtime. More Time to Focus on Core Missions.

Printer downtime and maintenance was costing the City of New Haven and its public schools precious time and money. No longer. With Xerox® MPS, IT staff doesn’t need to spend time or energy maintaining supplies or servicing devices. Now teachers and administrators are free to focus on what really matters: educating students and serving citizens.

Under its Xerox® MPS contract, the City of New Haven and New Haven Public Schools have transformed their operations. Once full of inefficient paper processes, high toner costs and device downtime, both organizations now enjoy more efficient print environments with savings projected at $3.5 million over five years, which can be redirected to their core missions.

Sustainable printing is now a reality for the City of New Haven and New Haven Public Schools. But moving from lots of print, copy, scan and fax devices to far fewer energy-efficient multifunction devices not only means less energy and paper are being used, it also means both organizations are printing for less.

Sharing Documents Using Xerox® Managed Print Services

Sharing documents and information across physical boundaries is now possible for the City of New Haven and its public schools. Will Clark, COO, New Haven Public Schools and Michael Fumiatti, Purchasing Agent, City of New Haven, discuss how Xerox® MFPs with DocuShare® are improving collaboration, making information more accessible and enhancing workflows for students, faculty and staff.

Xerox® Managed Print Services That You Can Rely On

Having dedicated print services professionals on call at all times has liberated the City of New Haven and New Haven Public Schools from the many printing issues that once plagued their organizations. IT staff can now focus on more strategic tasks while the city and its schools have the peace of mind that expert professionals will fix any problems, and provide speedy support when needed.

Secure Printing Keeps City and Student Data Safe

Secure printing was a must for the City of New Haven and New Haven Public Schools, needing to protect everything from Social Security Numbers to medical records and confidential student data. Xerox provided an Image Overwrite option to erase unneeded stored information and Xerox® Secure Print allowing users to release jobs only when physically present at the device.

Public School Thrives Under Efficient Print Solution

A more efficient print solution seemed a long way off for New Haven Public Schools. Stuck in an outdated document-sharing process, the school district turned to Xerox® MPS. Behind the power of new MFPs, the district is dramatically reducing devices and paper usage, enabling digital document workflows and leveraging its copy center to manage high-volume printing.

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