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Retail Business Solutions Improve Workflows

Leveraging Digital Transformation to Keep Customers Informed & Safe

Retailers are facing new challenges and intense pressure right now as operations reopen and an uncertain future beckons. Whether it’s communicating with customers, helping manage returning staff or facilitating the safe movement of customers within stores, Xerox is here to help.

From customer communications to workflow automation, our retail business solutions are designed to help you meet these challenges and longer-term dramatic shifts in consumer shopping habits. Be a smarter retailer now and into the future by accelerating innovation and digital transformation at your retail organization.

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How Xerox Supports Retailers

Xerox® Services for Retail

Refine and Enhance Customer Communications

With Xerox® Services for Retail, you can synchronise your communications to deliver a next-level customer experience. By transforming your approach to customer communications and point-of-sale messaging, you can reduce costs, increase efficiency and develop consistent multi-channel messaging that makes the right impact.

Xerox® Managed Print Services

Gain control of documents and data

We know that the retail industry uses multiple documents for every step in the customer journey. Xerox® Managed Print Services will help you gain control of these processes, their compliance and reduce the costs with digitisation and automation. We help you integrate and streamline processes to better serve your customers and employees.

Xerox® DocuShare® Flex for Departments

Content management that helps you

Enterprise Content Management offers retail organisations the ability to manage documents digitally, improving response time, ensuring compliance and eliminating manual processes. Xerox® DocuShare® solutions save time and cost, and help you streamline retail workflows while doing more with less for your customers.

Xerox® DocuShare® Flex for Departments

Featured Solutions

Mail in slots

Digital Mailroom Service

Make mailroom processes easier and faster. Automate them with intelligent capture and data processing.

ConnectKey user interface on a Xerox MFP

Custom MFP Applications

Extend your ConnectKey investment with tailor-made workflow applications for improved productivity and control.

Case Studies

  • Man using tablet in a retail store

    Baumax Introduces Sustainable Devices

    Xerox® Managed Print Services helped Baumax eliminate inefficiencies and optimise their equipment fleet.

  • Professionals in a meeting room looking at printed reports

    Xerox Partner Print Services

    See how our European partners help their customers to realise their transformation goals.

Xerox ConnectKey MFP user interface screen

Workplace Assistant Apps

Your retail business keeps you on the move. ConnectKey® apps help you print and scan from your mobile phone or tablet, no matter where your day takes you.