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Case Study: Large Federal Agency Gains Flexibility in Workflow

Challenge: A bureau of a large federal government civilian agency was transitioning from a three-building campus into a single, state-of-the-art headquarters. With less space and a greater emphasis on workplace productivity and telecommuting, the bureau needed to empower workers to be more flexible and efficient.

Solution: Next Generation Xerox® Managed Print Services helped guide the organization to new levels of productivity and flexibility and significantly reduced costs. A full suite of Xerox® solutions and technology transformed workflows, enabling employees to work faster, enjoy more print freedom and do it all with the peace of mind that best-in-class security provides.


  • Follow-You Printing boosted workflow productivity and flexibility by eliminating reliance on a single printer

  • Security was improved with personal identity verification (PIV) systems and increased print oversight

  • Downtime and IT costs were substantially reduced due to proactive device management and alerts through the Xerox® Device Management tool

  • Reduced costs by optimizing the print environment, moving from a 1:1 employee-to-device ratio to 11:1

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