Improve Customer Experiences and Automate Processes

Satisfy policyholders with efficient and centralised processing.

Meet the challenge of the significant changes in the insurance market by delivering automation, simplification and real-time processing. By replacing manual and repetitive tasks with automated systems, our process management tools can help you meet the needs of customers efficiently and effectively with a fast turnaround time. Keep claims moving, ensure accuracy every step of the way and deliver great customer experiences across the customer lifecycle.

We Help You Simplify Work

Harmonise Customer Communications

With Xerox® Services for Digital Insurer, you can refine your company’s digital channels and accelerate response times with the power of workflow automation. By streamlining the business processes behind every customer interaction, you can improve the overall customer experience and reduce costs along the way.

Xerox® Services for Digital Insurer

Gain control of documents

We understand that the insurance industry requires the use of documentation, by insurers and customers, for every step in the process. Xerox® Intelligent Workplace Services (IWS) helps you gain control of document processes through automated technology which results in boosted productivity and enhanced document security to better serve your customers.

Xerox® Intelligent Workplace Services

Content management made easy

Enterprise Content Management offers insurance providers the ability to manage documents digitally, maximising responsiveness and improving delivery of service. Xerox® DocuShare® solutions save time and cost, and help you manage insurance processes while doing more for customers with less.

Xerox® DocuShare® Flex for Departments

Overcome Challenges

Case Studies