Workflow Automation Solutions for Healthcare

By simplifying processes, healthcare providers can improve patient care, and healthcare payers / insurers can offer better customer service. Xerox Workflow Automation Solutions for Healthcare help turn slow, paper-driven, manual processes into fast, digital ones.

Workflow Automation Solutions for Healthcare Providers

Despite advances in healthcare technologies, poor record-keeping can still prevent providers from delivering the best patient care possible. By simplifying and centralising patient and provider data, you can spend less time and money managing information, and more on improving care and your bottom line.

Our proven capabilities in healthcare workflow automation include data capture, centralisation and standardsation of information, registration form pre-population and management, credential tracking, storage and archival of Digital Imaging and Communications in Medicine (DICOM) and non-DICOM data in its native format.

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Patient Electronic Registration

Go paperless by capturing information using a tablet. Everything is digital and accessible to all parties right away.

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Vendor Neutral Archive

Gain a single storage platform to standardise and centralise medical imaging studies and other patient data from multiple vendor Picture Archive Communication Systems (PACS).

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Integrated Electronic Health Records

Achieve true EHR integration by bringing all records — charts, faxes, photos, insurance cards, consent forms and more—into one easy system.

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Medical Staff Credentialing

Avoid lapses in credentialing with effective storage, management and tracking.

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Workflow Automation Solutions for Healthcare Payers/Insurers

Computerised information and communication systems are becoming essential for maintaining dynamic operations capable of delivering the best customer experience at the lowest cost. Our healthcare workflow automation solutions reduce human errors and improve accuracy, which speeds up processes and helps members lead happier and healthier lives.

Our capabilities include automation of manual processes, correspondence generation, high-speed scanning of paper claims, automatic fax distribution, document tracking, storage and more.

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Appeals and Grievances

Digitally capture, classify, distribute, review and approve appeals and grievances, and automatically create an acknowledgement or determination letter or payment authorisation.

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Public Health Management

Quickly and accurately capture prospective enrollees’ application information, and instantly route forms for review and approval.

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