Xerox® Services for Insurance
Digital Insurance Communications and Workflow Services: Put Customers at the Center Throughout the Journey
Today’s consumer expects highly personalised communications, easy-to-navigate customer service and real-time engagement — all in the channels of their choice.
Services for Insurance to Enhance the Customer Lifecycle
Ensure brand integrity and compliance by allowing advisors access to marketing materials via online portal
Lower acquisition cost with automated campaigns
Real-time personalised quotations to improve conversion
Digitize and accelerate new application processing times
Leverage data to personalise welcome packs and enhance customer experience
Secure access to customers’ documents with a Digital Vault
Empower customers and advisors to self-serve policy changes
Resolve customer queries faster with digital insurance communications
Automate claims processing and speed up settlement
Improve digital adoption by designing transactional documents for digital first
Use machine learning and analytics to identify relevant next best action
Improve retention and conversion rates with hyper-personalised marketing
Building an Insurer Fit for the Digital Age
In this webinar a panel of insurance experts explore approaches to digital transformation and how fully embracing a holistic strategy can achieve significant competitive advantage and build an organization truly fit for the highly competitive digital age. Areas covered include:
Connecting the back-office and front end of the organization
Getting the company culture right
Creating end-to-end automated customer journeys
Embracing machine learning and artificial intelligence
Where are you on the path to digitization?
The disruption of COVID-19 demands the speed and ease of digital processes. Find out how insurers are starting or accelerating their digital transformation journey to stay ahead of change, optimize costs and more in this 30-minute, on-demand webinar.
Join us for this free 30-minute, on-demand webinar.
With Xerox® Services for Insurance, you can refine your digital insurance communication channels and accelerate response times with the power of workflow automation. By streamlining the business processes behind every customer interaction, you can improve the overall customer experience and reduce costs along the way.
Customer Communications Transformation Guide
A bold, practical approach to managing your communications and winning at customer experience.