SMB Growth Hinges on Workplace Automation, Xerox Research Shows
Despite the myriad challenges presented during the pandemic, small and medium-sized businesses owners are optimistic about 2021 and beyond, a new white paper by Xerox shows.
Automation of tasks and processes will be the driving force of that optimism.
SMBs and the Role of Innovation in Weathering the Pandemic, released by Xerox, showcases a comprehensive series of survey results. Drawn from 1,200 business leaders of companies with between 25 and 1,000 employees in the U.S., Canada and the U.K., 64 percent say they will emerge stronger after the pandemic. But the telling numbers focus on automation, digitisation and security.
82 percent say digitising paperwork is important to the survival of their business.
75 percent are more reliant on workflow technologies, compared with their pre-pandemic setups.
88 percent view security software and hardware that protects business information as core to their longevity, with 75 percent likely to upgrade current solutions this year.
Businesses that weathered the pandemic heavily relied on technological tools. The white paper shows that 80 percent of those leaders thought task automation was key to their business survival, while 85 percent say they’re more reliant than ever before on communication technologies, remote IT support, and security hardware.
More than half of respondents anticipate a flexible, hybrid workplace as the future. They also say government stimulus will be essential to ensure their full transition to a technologically driven, hybrid model.
Xerox has a suite of solutions targeted at SMBs that address key technology requirements for collaboration, communication, remote IT support, security, and automation. These include:
Xerox® Content Hub is a secure creative platform for distributed employees to independently access professional document templates, customise, and print locally or use digitally.
can manage, maintain and support a hybrid IT infrastructure, ensuring that security solutions map to SMBs’ identified business risks.
There’s reason for small and medium-sized businesses to be confident, as the paper shows. But it’ll come with a familiar refrain for those businesses: There’s work to do.
Xerox Small and Medium Business Solutions & Services
Find small business solutions for printing and printer management, insights into solving workflow and printing efficiency for small and medium businesses.
Three tips to make printing more secure
Keep data confidential when printing, scanning and sharing. Here are 3 tips for secure printing on your Xerox printer.
Techaisle Positions Xerox As Ideal RPA Partner For SMB
In a recent article by Techaisle, Xerox was named as an ideal partner for SMBs that are looking to adopt RPA (robotic process automation) as a service to help automate workflow processes and solve complex business obstacles.
Troubleshooting Printer Problems
Get the most out of your Xerox printer or multifunction printer (MFP) with these simple solutions to common printer problems. Find tutorials and DIY fixes to improve print quality and more.
How to free up your time to make a more efficient workday
We’ve pulled together some of the best tips we’ve learned from various small business owners through the years.
Five signs that it’s time to replace your printer
When do you need a new printer? Here are five signs that it’s time to replace your printer.