IDC MarketScape: Worldwide Contractual Print and Document Services Hardcopy 2018-2019 Vendor Assessment

Xerox positioned as a leader in the 2018-2019 IDC MarketScape: WW for Contractual Print and Document Services

Read the IDC MarketScape - Xerox Excerpt ›

Xerox is proud to be positioned as a leader in the IDC WW Contractual Print and Document Services Vendor Assessment. The report notes Xerox’s ability to provide more than just print solutions by offering end-to-end management of the entire office print infrastructure.

  • "Xerox’s focus on security and digital transformation have helped set it apart from competitors, and it has built one of the industry’s most robust portfolios of MPS solutions and services."
  • "Xerox has established an industry-leading MPS practice designed to empower IT and end users with solutions to maximise value and achieve organisational objectives."
  • "Xerox’s strengths lie in its global service delivery model, flexibility and scalability of MPS services and billing options, and close relationships with its customers and partners alike."

This IDC MarketScape report reflects Xerox’s longstanding leadership position in the market and is representative of our approach to align to client needs by focusing on key market trends around cloud, analytics, digital transformation, and security.


infographic chart of IDC MarketScape Worldwide Contractual Print and Document Services

IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT suppliers in a given market. The research methodology utilises a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. The Capabilities score measures vendor product, go-to-market and business execution in the short-term. The Strategy score measures alignment of vendor strategies with customer requirements in a 3-5-year timeframe. Vendor market share is represented by the size of the circles.

Source IDC MarketScape: Worldwide Contractual Print and Document Services Hardcopy 2018–2019 Vendor Assessment, by Robert Palmer and Allison Correia, December, 2018, IDC #US44387318

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