G2 Crowd: "Winter 2018 Enterprise Content Management Grid"
One of the first keys to transitioning to a digital workplace is better managing your organisation’s content, whether it be paper-based or digital. The Winter 2018 Enterprise Content Management Grid report takes a user reviews-based approach to helping businesses look at the market. It includes comparative ratings and scores of the major ECM vendors. Insights include:
- ECM isn’t just for large organisations, but for any company needing to manage content large-scale
- Users of ECM found it met requirements at one of the highest satisfaction rates for a software category
- SMBs could make good use of ECM, but are still under-served
In the report, Xerox® DocuShare® is rated a leader, receiving a strong customer satisfaction score and the highest market presence ranking.