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Supplier Governance

At Xerox, supplier governance is essential to our supply chain. We hold our suppliers responsible for social, economic and environmental outcomes that can have an impact across our supply chain worldwide. As a part of the purchasing process, we assess the quality, cost, delivery and sustainability of all products and services.

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Supply Chain Transparency

The California Transparency in Supply Chains Act of 2010 became effective January 1, 2012. This California state law requires large retailers and manufacturers to disclose their efforts to eradicate slavery and human trafficking from their supply chain. Xerox is committed to this effort.

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Similarly, the Modern Slavery Act of 2015 was enacted on March 26, 2015 to bring awareness of human trafficking issues impacting the welfare of vulnerable groups within the UK. Starting in 2017, this law requires large companies to disclose the provisions in place and the actions taken to prevent such abuse and exploitation. Xerox is committed to this effort.

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The Fighting Against Forced Labour and Child Labour in Supply Chains Act (Canada) entered into force January 1, 2024. The act requires companies to report on the measures taken to prevent and reduce the risk that forced labour or child labour is used by them or in their supply chains. Xerox Canada Ltd. (XCL) is a company incorporated under the Canada Business Corporations Act. The XCL statement describes efforts to combat the conduct that precipitates forced labour and child labour.

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Read more - français (PDF)

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The Xerox brand is known worldwide for delivering industry-leading document technology, services and solutions. Counterfeit parts and supplies misrepresent the quality of our products and pose a serious threat to our reputation.

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Xerox Supplier Code of Conduct

In 2006, Xerox began working with the Electronic Industry Citizenship Coalition (EICC), currently known as the Responsible Business Alliance (RBA), whose Code of Conduct sets industry standards on social, environmental and ethical issues in the electronics industry supply chain. In 2008, we became an official member and adopted the RBA Code of Conduct as our Supplier Code of Conduct.

The RBA code is a standards-based approach for monitoring suppliers' compliance across several areas of social responsibility, including labor, ethics, health, safety, and environmental activity. For the past decade, Xerox has worked to maintain its compliance to these guidelines and ensure our key suppliers and partners’ compliance that support the manufacturing of Xerox systems.

Xerox has an established audit program to ensure its key suppliers are in complete, measurable compliance with the RBA Code of Conduct.

Read more about the RBA


Conflict Minerals

As an active member of the Responsible Business Alliance (RBA), we are committed to improving conditions associated with mining in conflict regions. In responding to the Dodd-Frank Act, which we have been working since 2011, we have established internal processes incorporating the Organization for Economic Cooperation and Development (OECD) framework. We are a member of the Responsible Minerals Initiative (RMI), formerly the Conflict Free Sourcing Initiative (CFSI), and we are utilizing the RMI Conflict Mineral Report Template (CMRT) to survey our supply base regarding conflict mineral usage. Xerox also participates in the Responsible Minerals Assurance Process (RMAP), which independently audits smelters and refiners to determine if they have a system in place to assure sourcing of conflict-free minerals. In addition, we have incorporated a conflict mineral sourcing statement in our supplier contract template to assure responsible sourcing in our supply chain.

Read Current Conflict Mineral Report (PDF)

Read Current Conflict Mineral Policy (PDF)