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Quocirca Print 2025

The Future of Print in the Digital Workplace – Global Market Insight Study

Read the Quocirca Print 2025 Study - Xerox Summary Report (PDF, 3.6 MB)

Executive summary

“With technology advancing at an unprecedented pace, the print industry is poised for profound change as we head towards 2025. The findings of this new study reveal that while the industry is optimistic about the future, it recognizes that significant changes are needed across business structure, culture and innovation. And while many organizations expect print to remain key to many business activities, digitization is also set to accelerate. The good news is that the majority of end-user organizations expect print to retain an important role in supporting their business through to 2025. Print simply is not going to disappear any time soon.”

End-user study highlights

“The ‘less-paper’ office is more likely than the paperless office. Today, 78% say printing is important to their daily business, dropping to 64% that expect it will still be important in 2025."

Security and cloud are seen as the key areas for investment between now and 2025. Security leads with 84% of organizations rating this as a top priority, followed by cloud computing (66%) and mobility (53%).

Digitization initiatives are set to accelerate. Organizations expect document capture and workflow, collaboration tools and mobile working to reduce printing by 2025.

Managed Print Services highlights

The foundation of any successful MPS engagement is a comprehensive assessment of the print infrastructure, which can help organizations better understand usage and opportunities for optimization.

Managed print services (MPS) as an enabler for digital transformation. MPS is a proven approach for supporting digitization efforts through the optimization of paper and digital workflows. Leading vendors in this space have expertise in helping organizations to leverage MFP investments and implement document workflow integration tools.

Analytics is a key component of the effective strategic business reviews that MPS providers conduct to help their customers continue to drive cost and efficiency improvements.

Xerox takes a holistic approach to analytics for its MPS engagements. This encompasses the following services: Device Analytics, User Analytics, Document Analytics, Process Analytics and Service Analytics. Each analytics service offers a different type of analysis – diagnostic, prescriptive, descriptive and predictive – building on previous levels to offer progressively more sophisticated insights.

Source: Global Print 2025 Market Study by Louella Fernandes, Quocirca, March 2018

Women walking down an office corridor, talking and looking at printed documents.

Managed Print Services

We provide a set of core Managed Print Services (MPS) capabilities, including workplace assessments and print management, as well as digital transformation capabilities.

Managed Print Services Insights

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