DocuShare^® Support

Our commitment to you continues after DocuShare is up and running. Comprehensive support resources are available when you need help or have a question.

Support Resources

Knowledge Base Search our database for answers to your questions and how-to articles.

DocuShare Customer Support Site Visit our support site to access software downloads, product documentation, and other helpful information. Register for an account.

DocuShare Developer Network (DSDN) Access the development tools, code samples, documentation, and support resources needed to extend DocuShare capabilities. Register for a free DSDN membership.

DocuShare Customer Support Center

Contact a knowledgeable and trained customer support engineer for product assistance.

Create a case by emailing docushare.support@xerox.com.

Please note support is provided to customers with a current support agreement. The currently supported DocuShare software versions are 7.0, 7.5, 7.6 and 7.7. Unsupported versions of DocuShare will no longer receive software updates or patches.

Believe you are facing or discovered a security issue with a DocuShare product? Please share your report to us by filling out our security reporting form or open a case with the DocuShare Customer Support Center.