• Post Warranty Service Agreement for Peace of Mind

Xerox Post Warranty Service Agreement for Peace of Mind

You can continue to benefit from our excellent customer service when your warranty expires by buying a Post Warranty Service Agreement. It's the best way to ensure you can enjoy continuous brilliant printing output without unexpected bills.

Support Where, When and How You Need It

  • Choice of support: For rapid problem-solving you can access online support 24/7 or speak to our experienced multilingual support team on the phone.
  • Speed of resolution: Over 45% of our customers’ issues are resolved online or by phone. So in almost half of cases, your product will be back up and running in no time.
  • Unlimited access to the Xerox Welcome and Support Centre: online and over the phone.
  • Prompt on-site care: If your product needs hands-on technical support, one of our Xerox trained engineers will be on-site by the next business day, or even sooner in most regions. All spare parts, labour and travelling expenses are included.

Designed To Be Simple and Cost-Effective

  • Predictable: One simple up-front payment that is easy to budget for
  • Cost-effective: Can save you 80% compared with a single ad hoc Time & Materials repair
  • Buy directly from Xerox or via your reseller when your warranty is about to expire
  • Available for most Xerox desktop printers and MFPs

The Post Warranty Service Advantage

Without An Extended Cover Service Agreement

Concerns about downtimes

Unpredictable failures, unknown costs

Depending on what parts needs changing, expensive service bills

No telephone support available

A service call under time and material will be scheduled at best-effort response time

With An Extended Warranty Service Agreement

Peace of mind knowing uptime will be maximised

One single up front payment, easy to budget

All spare parts and engineer costs are included within the contract

Unlimited access to remote support

Next business day response

Get Your Post Warranty Service Agreement Today

  • Available for most desktop printers and MFPs
  • Buy directly from Xerox or from your reseller.

Warranty Statements

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